Boomi recognises APAC innovation with awards for digital impact
Boomi has recognised four organisations in its latest Asia Pacific Customer Innovation Awards, highlighting projects which delivered measurable business impact across digital transformation, automation, integration, and social impact.
Integration benefits
Australian Motoring Services was awarded the APAC Customer of the Year Award for Australia and New Zealand after using Boomi Integration and Boomi API Management to connect more than 11 disparate roadside assistance systems. The company's project eliminated manual processes and reduced call handling and dispatch times by as much as 50 percent within three months. The majority of operations are now managed within the organisation's customer relationship management platform, providing a unified source of synchronised data for auditing and reporting. The updated technology platform also established a foundation for predictive analytics and customer service powered by artificial intelligence.
Payments modernisation
Mizuho Bank received the Customer of the Year Award for Asia, having overhauled its client payment services across the region. The bank built a new ISO 20022-compliant platform using Boomi Integration, Flow, and Managed Cloud Services. With its introduction, Mizuho replaced legacy file converters, accelerated new client onboarding, and launched an online portal to automate payment file validation and conversion. This system shields clients from format complexity while streamlining internal operations, and has helped advance digital banking service delivery for the institution.
Pet data centralisation
Greencross Pet Wellness Company, Australia's largest pet care business, received the Innovation Award for introducing a digital pet profile. The digital profile, powered by Boomi, aggregates pet data within the Petbarn app, providing centralised and accessible information. Integration with Greencross's AI-driven platform supports personalised wellness recommendations, strengthens early-stage customer engagement through the Puppy & Kitten Club, and has enabled new revenue streams in both retail and veterinary services.
Banking process improvement
Teachers Mutual Bank Limited was presented with the Future AI-Readiness Award for work to modernise its member services. The bank adopted Boomi Integration and API Management tools to transform manual, labour-intensive know-your-customer (KYC) processes into an omnichannel experience. Member updates that previously required days now take under 60 seconds. The changes have improved data accuracy, decreased manual intervention, increased customer satisfaction, and reduced operational costs for the bank.
Customer achievements
"The 2025 APAC awards showcase organisations dedicated to advancing a range of business outcomes, from sharper insights and decision-making, deeper stakeholder engagement and connections, and greater measurable productivity," said David Irecki, Chief Technology Officer, Asia Pacific and Japan, at Boomi. "Their achievements inspire us, and we are privileged to play a role in their success and to celebrate the innovative projects recognised this year."
"Through the Boomi Enterprise Platform, our customers are connecting their digital investments and gaining sharper insights into their data. The result? Meaningful industry impact, with measurable gains in efficiency, stronger stakeholder experiences, and benefits for themselves and their communities," said Irecki.
