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Virtustream solution promises 99.95% SAP app uptime

28 Apr 2020

Dell subsidiary Virtustream is launching a new availability solution for mission-critical SAP applications.

The company says that the Managed Availability Services solution improves application uptime from 99.9% under its current service-level agreement to 99.95%.

Virtustream specialises in enterprise-class cloud migration and management solutions across private, public and hybrid.

“There are very few cloud companies that can offer the technology stack and deep expertise necessary to deliver 99.95% availability for mission-critical applications,” says IDC industry analyst Matt Eastwood. 

“That amounts to just a few hours per year of down-time. As cloud vendors continue to innovate and dial into the real-world requirements of enterprise customers, it’s services like these from Virtustream that will truly stand-out for customers with business-critical workloads in data-intensive sectors like banking and finance, retail, healthcare, manufacturing, oil and gas, higher education and research.”

The Managed Availability Services combine deep application-aware monitoring with automated failover capabilities to ensure maximum up-time. 

The solution actively monitors the entire SAP environment, including servers, storage, operating system, network, databases and applications to detect and remediate problems early.

Managed Availability Services leverage enterprise-class technologies, such as SAP HANA system replication (HSR), in order to provide capabilities including:

  • Superior protection against hardware and software failures
  • Potential of near-zero planned downtime
  • Cohesive, end-to-end approach for each stage of the journey for a one-hand-to-shake experience.

The service consists of clustering software licenses and the planning and deployment of a cluster, including provisioning, installation and configuration.

“With thousands of SAP migrations in our experience, our deep expertise and proven methodologies appeal to enterprise customers across all industries,” says Virtustream professional and managed services vice president Rob Scott.

“We’ll continue to broaden our SAP services portfolio and enhance our cloud platforms to deliver the solutions that our customers require for their complex IT environments.”

Businesses hosting their SAP applications on Virtustream’s cloud can now take advantage of the new Managed Availability Services, an add-on to Virtustream’s existing xStreamCare services for SAP applications. 

The new services increase application availability, further reducing the costs and business risks associated with planned and unplanned downtime.

xStreamCare Services provide a suite of professional and managed services for customers looking to migrate applications to the cloud, with a specific focus on leveraging Virtustream’s experience, automation, end-to-end processes, and technical expertise in migrating and managing mission-critical SAP applications.

The xStreamCare portfolio of services by Virtustream includes services for planning, migration, integration, and optimisation.