Customer news stories

In the digital age, innovative technology must be leveraged to power an efficient and effective relationship marketing strategy.

The data management landscape has changed significantly in recent years, with customer demands shifting and evolving in light of new technology and work processes.

In a world of digital everything, teams face increasing complexity. Ever-growing dependencies across systems and processes put customer and employee experience, not to mention revenue, at risk.

Boomi has announced it has surpassed the 20,000 customer mark, setting the record for the largest customer base among iPaaS vendors.

The basic facts are that we are all exposed to telecoms fraud – from providers of communications services to enterprises and organisations to individual consumers.

As we enter the third year of COVID-19, it’s clear that the pandemic is having a significant effect on the entire partner ecosystem, from vendors to partners to customers.

As the business world continues to evolve, new demands need to be met to keep up with the ever-changing landscape. 

NICE has announced the successful implementation of the NICE CXone platform with Regional Bank Australia.

The recent Opensignal Mobile Network Experience Report has revealed new findings and award recognitions for the NZ telco market.

Salesforce is increasing its security measures after a recent GitHub breach incident investigation reported in Heroku.

2degrees has partnered with Microsoft and Umbrellar to help launch its new Cloud Navigator service, making it easier for Kiwi businesses to achieve their cloud goals.

Duality Technologies and NTT DATA have announced an ongoing working relationship that has helped evaluate the use of sensitive multisource data while ensuring privacy is maintained.

Today we are joined by Aqua Security Area VP for APAC and Japan Rob D'Amico.

Kyndryl has announced an expanded strategic partnership with SAP, focused on developing new solutions to help customers solve complex challenges.

One of the most daunting challenges of zero trust is applying this new security model to digital interactions with customers.

The alliance is focused on helping customers use data optimisation, infrastructure management services and a cyber resilience solution.

A new study by SYSPRO has revealed that external collaboration may be the key to realigning the links of disconnected supply chains.

It's a question that's been pondered over the decades, shrouded in mystery. How can organisations give customers what they really want?

Australian pharmaceutical wholesaler, Sigma Healthcare, recently automated operations at its Perth and Brisbane distribution centers with technology from Dematic.

Delloop has revealed its WordPress eCommerce helper plug-in, ‘Delloop for WooCommerce’, which looks to help further engage with customers.

Microsoft has announced a revamp of their partner programme, creating new opportunities within the company's extensive partner ecosystem across the globe.

Australian shoppers will soon be able to benefit from personalised, connected omnichannel experiences thanks to a new partnership between Coles and Adobe.

Digital innovation is playing an ever more important role in our lives – and telcos are right at the forefront. Telcos provide the fabric, the glue, that's enabling these digital experiences.

Becoming a thriving customer hub for the product categories you specialise in can deliver big benefits to your business, writes Bradley Austin, Vice President of Sales APAC, Marketplacer.