InMoment stories
InMoment acquires natural language processing provider Lexalytics
Fri, 10th Sep 2021
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m&a
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inmoment
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ndi
As a result of the acquisition, InMoment can leverage Lexalytics’ experience in structured and unstructured data and text analytics solutions.
Why CX is a 'must-have' and not a 'nice-to-have'
Tue, 16th Jun 2020
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bi
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big data
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crm
CX Excellence Key to Surpass 2020 Goals: 40% Top Performers Use CX as Strategic Lever.
What is a business without customers? Why CX investment should be a strategic play
Tue, 16th Jun 2020
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bi
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big data
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crm
Superior CX now key for business success; InMoment reveals high ROI on customer experience investment.
New merger creates 'world's largest' CX company
Thu, 27th Feb 2020
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crm
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cx
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martech
The combined company will immediately support over 2,000 brands with a global team of 1,500 employees spanning North America, Europe, and Asia.
Why Aussie brands blame their customers for CX shortfalls
Tue, 12th Mar 2019
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crm
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cx
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martech
11% of Aussie brands think customers are solely responsible for creating better experiences, according to a report by InMoment.
Global CX company claims stake in ANZ market with acquisition of local boutique
Wed, 23rd May 2018
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crm
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cx
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martech
InMoment to boost Australasia ops with new bases post BrandXP acquisition.