Stories by Jason Leonidas
APAC firms need a clear MTTR strategy to combat costly downtime
Many developers and operations teams lack a clear vision for how to define MTTR, how to use it, and how to improve it in a consistent and sustainable way.
Applying a digital first mindset to bridge the legacy divide
Through the adoption of a technology-first mindset, even companies with significant legacy can implement strategies to innovate and accelerate change.
Disparate data causing headaches for ANZ businesses
APAC lags in unified data as developers juggle multiple tools, risking outages & business losses.
Human element key to world-class digital customer experience
The shift to digital is unstoppable, but the pressure on IT professionals is causing burnout. How can businesses reduce stress and retain talent?.