VERSA turns website design on its head with an AI twist

The company's website is entirely bot-activated and navigation-less, which means those who visit the website just write or speak what they want to search for.More

Today

Microsoft spends $19.7b to acquire AI software firm NuanceMore

How multi-cloud visibility ensures business continuityMore

LG quits the smartphone businessMore

Employee experience high priority for IT leadersMore

2020 sees a global shift in financial malware threatsMore

ActiveCampaign adds CX integrations for Facebook, Microsoft, Twilio, and ZendeskMore

MaxContact integrates Avoira speech analytics into contact centre solution

The aim is to help businesses create better customer experiences.More

Two thirds of APAC website traffic now mobile - study

Despite the increase, half of mobile users bounce after viewing just one page.More

APAC financial firms bite down as crime compliance costs rise

The total projected cost of financial crime compliance within Asia Pacific firms reached US$12.06 billion, according to a new report.More

Why an asset investment plan is important to business

AIP can help determine the best time to invest in order to smooth capital expenditures over time, writes Infor managing direcotr for ANZ Jarrod Kinchington.More

MaxContact integrates contact centre solution with Microsoft Teams

According to MaxContact’s Australian operations director Daniel Harding, the aim is to offer a rich and integrated communications experience.More

Cohesity's valuation shoots up

The data management organisation is now worth US$3.7 billion — an increase of $1.2 billion over the last 12 months.More

Gartner forecasts market boom for social and collaboration tools

The sharp uptake of social and collaboration tools in 2020 was far from a short term fad while people worked from home.More

Citrix survey reveals how COVID-19 will continue to change our workspaces

The survey finds that new workplace models are here to stay, that employees are struggling with the overlap of personal and professional lives, and that finding and retaining talent is a crucial consideration.More

Case study: rapidMATION automates DKG's 'future-ready' business

DKG had two goals: to create exceptional customer experiences and employee opportunities; and to build a business that is more competitive and future-ready.More

Cohesity announces huge increase in valuation, goes deeper with partners

The company saw year-over-year (YoY) growth in annual recurring revenues (ARR), a continued surge in customer wins globally, and a rapidly increasing number of customers spending $5 million or more in total lifetime spend on Cohesity software.More

'Connectivity' to play greater role in future resilience of companies — IDC

As the wave of remote working continues to become more of a permanent fixture, and reliance on cloud platforms and video collaboration tools increases, connectivity as a concept will be embraced more than ever.More

Cloud applications main focus for post-pandemic investment - Frost & Sullivan

"Adapting to new work modes and increasing digital customer engagement represent key digital transformation objectives driven by the pandemic."More

Cloudera launches enterprise data platform on Google Cloud

“Finding hidden patterns in data can mean the difference between being a market leader or falling behind," the company states.More

Future-ready businesses more profitable and efficient, study finds

"While the pandemic has upended entire industries and catalysed wholesale changes for how companies operate, leaders can embark on this path by rethinking how work gets done through technology, processes, and people.”More

New digital conference details best practices for Microsoft 365 optimisation

In this virtual conference, leading practitioners come together to share their real-world success (and failure) stories and share their tips and tricks on optimising their Microsoft 365 and SharePoint investments.More

Financial malware activity dropped in 2020 as creators honed their wares

Cybercriminals used the time to plan more malicious propagation techniques, both new and evolved from previous methods.More

Coates Hire saves 2,900 work hours by deploying RPA with rapidMATION

“This is a phenomenal amount of time that we would have lost on data capturing."More

Reaping the rewards of data analytics: What are the adoption challenges holding us back?

“Instead of requiring people to change their habits and leave their workflows to get insights, infusing the data and actionable intelligence directly where users need it most is the key driving better business outcomes.”More

Less than a quarter of digital transformation efforts in Asia Pacific are optimised - study

One year since the onset of the pandemic, organisations globally have undergone major transformations as they seek to strengthen resilience, increase agility and deliver greater efficiencies.More

Why organisations should rethink the approach to retail demand planning and forecasting

Why organisations should rethink the approach to retail demand planning and forecastingMore

Meniga partners with Visa to accelerate expansion in APAC

As part of the new partnership, Meniga will join the Visa Ready Program, signifying that the company’s solutions meet Visa’s standards regarding security and functionality, and granting Meniga the status of certified Fintech Enablement partner.More

IBM launches dedicated cloud services for financial services sector

The platform brings a focus on data security delivered with IBM’s confidential computing and encryption capabilities.More

'Conversational service automation' firm Uniphore raises $140m

"We are excited to back Uniphore and believe 2021 will be a breakout year of innovations and tremendous progress in transforming CX for the enterprise."More

Avaya spruces up Spaces collaboration platform

The company has added AI-based background and noise filtering, integrated voice and video calling, and additional interoperability capabilities.More

ST Telemedia Global Data Centres plans for net carbon neutrality by 2030

The company admits it’s an ambitious goal, but it’s a necessary goal that recognises the efforts needed to address climate change.More

Mambu launches Sharia-compliant banking platform

Mambu states that 1.8 billion Muslims are being underserved in the banking market, in part due to a lack of Sharia-compliant solutions.More

APAC consumers comfortable with human & AI-assisted contact centres

Consumer frustrations could be missed opportunities for brands to deliver a better experience while building trust and loyalty.More

Hybrid working should not be business as usual - Microsoft study

A new report from Microsoft uncovers seven hybrid work trends every business leader must know as we enter a new era of work.More

Google Cloud publishes carbon emissions data for every cloud region

The company is tracking its progress by using a figure called the Carbon Free Energy Percentage (CFE%). More

Jabra launches Evolve2 30 headset with concentration in mind

The lightweight 125-gram headset is designed for desk workers, no matter where they work.More

The world generated 64.2 zettabytes of data last year - but where did it all go?

That means that most data was essentially created to be consumed, or cached and overwritten with new data, says IDC.More

ThreatQuotient hits $22.5m in new financing, continues growth streak

“Since we first invested in ThreatQuotient in 2017, their team has continued to prove to the market that there is a critical need for cybersecurity solutions aimed at security operations."More

SAS continues leadership streak in Gartner MQ for Data Science and Machine Learning Platforms

"Across the globe, organisations are aspiring to operationalise analytics and accelerate artificial intelligence adoption to facilitate better, more intelligent business decisions.”More

Video: 10 Minute IT Jams - Who is Acala?

Acala is the decentralised finance hub of Polkadot, and it provides financial applications and stable assets that scale.More

COVID sees $900 billion spent in retail online

For retailers, restaurants and other businesses large and small, being able to sell online provided a much-needed lifeline as in-person consumer spending was disrupted.More

Financial services and insurance businesses survive challenges thanks to DevOps

While 2020 was one of the most challenging years for every business, those in financial services and insurance have fared better than most.More

Telcos concerned legacy tech will hold back DX progress

One report says that even though 65% of telcos have a clear roadmap to digitalisation, 70% struggle with legacy technology.More

IFS launches cloud platform to deliver enterprise software

The company’s IFS Cloud service moves away from traditional legacy suites and software portfolios, replacing these with cloud-based services.More

Interview: SAS outlines the seven AI-based trends you'll see in 2021

Artificial intelligence has, let's face it, been the subject of much hype, of experimentation, and in some cases, pipe dreams.More

Payments firm Instarem refreshes brand to support new growth phase

Customers can expect a new and improved experience, which is reflected in the brand’s modern look and feel.More

BlackLine pads out capabilities within accounts receivable automation

BlackLine AI Intelligence is a new offering that provides deep insights into financial risks within a customer base.More

NICE inContact infuses AI into contact centre offering

According to NICE inContact, the AI models are able to help guide agents at the point-of-service, boosting customer satisfaction in real time.More

Reveal Group named as Leader in Forrester Wave RPA report

The report credits Reveal Group’s positioning as a ‘boutique’ RPA firm.More

Organisations struggle to manage databases following COVID-19 digitisation

"Now that the dust has settled, many companies are left grappling with data platforms that can't easily handle all of their diverse data types and workloads."More

SAS digs deeper into the core tenets of responsible AI

What is responsible artificial intelligence (AI)? Is it a technology that does not discriminate against certain groupsMore

VERSA turns website design on its head with an AI twist

Cloudera and NVIDIA partner on cloud-based data analytics

Software-based facial recognition in payments industry to dominate by 2025

The key to building effective modern data applications

Microsoft spends $19.7b to acquire AI software firm NuanceMore

How multi-cloud visibility ensures business continuityMore

LG quits the smartphone businessMore

Employee experience high priority for IT leadersMore

2020 sees a global shift in financial malware threatsMore

ActiveCampaign adds CX integrations for Facebook, Microsoft, Twilio, and ZendeskMore