VERSA turns website design on its head with an AI twist
The company's website is entirely bot-activated and navigation-less, which means those who visit the website just write or speak what they want to search for.
Microsoft spends $19.7b to acquire AI software firm Nuance
How multi-cloud visibility ensures business continuity
LG quits the smartphone business
Employee experience high priority for IT leaders
2020 sees a global shift in financial malware threats
ActiveCampaign adds CX integrations for Facebook, Microsoft, Twilio, and Zendesk
MaxContact integrates Avoira speech analytics into contact centre solution
The aim is to help businesses create better customer experiences.
Two thirds of APAC website traffic now mobile - study
Despite the increase, half of mobile users bounce after viewing just one page.
APAC financial firms bite down as crime compliance costs rise
The total projected cost of financial crime compliance within Asia Pacific firms reached US$12.06 billion, according to a new report.
Why an asset investment plan is important to business
AIP can help determine the best time to invest in order to smooth capital expenditures over time, writes Infor managing direcotr for ANZ Jarrod Kinchington.
MaxContact integrates contact centre solution with Microsoft Teams
According to MaxContact’s Australian operations director Daniel Harding, the aim is to offer a rich and integrated communications experience.
Cohesity's valuation shoots up
The data management organisation is now worth US$3.7 billion — an increase of $1.2 billion over the last 12 months.
Gartner forecasts market boom for social and collaboration tools
The sharp uptake of social and collaboration tools in 2020 was far from a short term fad while people worked from home.
Citrix survey reveals how COVID-19 will continue to change our workspaces
The survey finds that new workplace models are here to stay, that employees are struggling with the overlap of personal and professional lives, and that finding and retaining talent is a crucial consideration.
Cohesity announces huge increase in valuation, goes deeper with partners
The company saw year-over-year (YoY) growth in annual recurring revenues (ARR), a continued surge in customer wins globally, and a rapidly increasing number of customers spending $5 million or more in total lifetime spend on Cohesity software.
'Connectivity' to play greater role in future resilience of companies — IDC
As the wave of remote working continues to become more of a permanent fixture, and reliance on cloud platforms and video collaboration tools increases, connectivity as a concept will be embraced more than ever.
Cloud applications main focus for post-pandemic investment - Frost & Sullivan
"Adapting to new work modes and increasing digital customer engagement represent key digital transformation objectives driven by the pandemic."
Cloudera launches enterprise data platform on Google Cloud
“Finding hidden patterns in data can mean the difference between being a market leader or falling behind," the company states.
Future-ready businesses more profitable and efficient, study finds
"While the pandemic has upended entire industries and catalysed wholesale changes for how companies operate, leaders can embark on this path by rethinking how work gets done through technology, processes, and people.”
New digital conference details best practices for Microsoft 365 optimisation
In this virtual conference, leading practitioners come together to share their real-world success (and failure) stories and share their tips and tricks on optimising their Microsoft 365 and SharePoint investments.
Financial malware activity dropped in 2020 as creators honed their wares
Cybercriminals used the time to plan more malicious propagation techniques, both new and evolved from previous methods.
Coates Hire saves 2,900 work hours by deploying RPA with rapidMATION
“This is a phenomenal amount of time that we would have lost on data capturing."
Reaping the rewards of data analytics: What are the adoption challenges holding us back?
“Instead of requiring people to change their habits and leave their workflows to get insights, infusing the data and actionable intelligence directly where users need it most is the key driving better business outcomes.”
Less than a quarter of digital transformation efforts in Asia Pacific are optimised - study
One year since the onset of the pandemic, organisations globally have undergone major transformations as they seek to strengthen resilience, increase agility and deliver greater efficiencies.
Why organisations should rethink the approach to retail demand planning and forecasting
Why organisations should rethink the approach to retail demand planning and forecasting
Meniga partners with Visa to accelerate expansion in APAC
As part of the new partnership, Meniga will join the Visa Ready Program, signifying that the company’s solutions meet Visa’s standards regarding security and functionality, and granting Meniga the status of certified Fintech Enablement partner.
IBM launches dedicated cloud services for financial services sector
The platform brings a focus on data security delivered with IBM’s confidential computing and encryption capabilities.
'Conversational service automation' firm Uniphore raises $140m
"We are excited to back Uniphore and believe 2021 will be a breakout year of innovations and tremendous progress in transforming CX for the enterprise."
Avaya spruces up Spaces collaboration platform
The company has added AI-based background and noise filtering, integrated voice and video calling, and additional interoperability capabilities.
ST Telemedia Global Data Centres plans for net carbon neutrality by 2030
The company admits it’s an ambitious goal, but it’s a necessary goal that recognises the efforts needed to address climate change.
Mambu launches Sharia-compliant banking platform
Mambu states that 1.8 billion Muslims are being underserved in the banking market, in part due to a lack of Sharia-compliant solutions.
Hybrid working should not be business as usual - Microsoft study
A new report from Microsoft uncovers seven hybrid work trends every business leader must know as we enter a new era of work.
Google Cloud publishes carbon emissions data for every cloud region
The company is tracking its progress by using a figure called the Carbon Free Energy Percentage (CFE%).
Jabra launches Evolve2 30 headset with concentration in mind
The lightweight 125-gram headset is designed for desk workers, no matter where they work.
The world generated 64.2 zettabytes of data last year - but where did it all go?
That means that most data was essentially created to be consumed, or cached and overwritten with new data, says IDC.
ThreatQuotient hits $22.5m in new financing, continues growth streak
“Since we first invested in ThreatQuotient in 2017, their team has continued to prove to the market that there is a critical need for cybersecurity solutions aimed at security operations."
SAS continues leadership streak in Gartner MQ for Data Science and Machine Learning Platforms
"Across the globe, organisations are aspiring to operationalise analytics and accelerate artificial intelligence adoption to facilitate better, more intelligent business decisions.”
Video: 10 Minute IT Jams - Who is Acala?
Acala is the decentralised finance hub of Polkadot, and it provides financial applications and stable assets that scale.
COVID sees $900 billion spent in retail online
For retailers, restaurants and other businesses large and small, being able to sell online provided a much-needed lifeline as in-person consumer spending was disrupted.
Financial services and insurance businesses survive challenges thanks to DevOps
While 2020 was one of the most challenging years for every business, those in financial services and insurance have fared better than most.
Telcos concerned legacy tech will hold back DX progress
One report says that even though 65% of telcos have a clear roadmap to digitalisation, 70% struggle with legacy technology.
IFS launches cloud platform to deliver enterprise software
The company’s IFS Cloud service moves away from traditional legacy suites and software portfolios, replacing these with cloud-based services.
Interview: SAS outlines the seven AI-based trends you'll see in 2021
Artificial intelligence has, let's face it, been the subject of much hype, of experimentation, and in some cases, pipe dreams.
Payments firm Instarem refreshes brand to support new growth phase
Customers can expect a new and improved experience, which is reflected in the brand’s modern look and feel.
BlackLine pads out capabilities within accounts receivable automation
BlackLine AI Intelligence is a new offering that provides deep insights into financial risks within a customer base.
NICE inContact infuses AI into contact centre offering
According to NICE inContact, the AI models are able to help guide agents at the point-of-service, boosting customer satisfaction in real time.
Reveal Group named as Leader in Forrester Wave RPA report
The report credits Reveal Group’s positioning as a ‘boutique’ RPA firm.
Organisations struggle to manage databases following COVID-19 digitisation
"Now that the dust has settled, many companies are left grappling with data platforms that can't easily handle all of their diverse data types and workloads."