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Microsoft launches Dynamics CRM Online

18 Jan 2011

Microsoft has launched Dynamics CRM Online, which is the cloud service of the new Microsoft Dynamics CRM 2011. 

The company says the software delivers “intelligent and connected experiences to drive new levels of productivity for sales, service and marketing organisations”.

The on-premises version, Microsoft Dynamics CRM 2011, is due on February 28th. 

The product goes live in 40 countries and 41 languages, and you can sign up for a free trial here

CRM Online is available today at a promotional price of $52.50 per user, per month for the first 12 months of service to qualified customers that sign up by June 30th. and Oracle customers that switch to Microsoft Dynamics CRM Online between now and June 30th, can take advantage of the ‘Cloud CRM for Less’ offer

“Sales professionals are at the heart of almost every successful business, and Microsoft Dynamics CRM redefines productivity by offering an industry-leading product that is fully embracing the cloud,” said Steve Ballmer, Microsoft’s CEO. “The things that make Microsoft Dynamics CRM an industry leader include giving sales professionals a familiar user experience, enabling greater collaboration, streamlining of processes and access to real-time data so they can improve their customers’ experiences and effectively compete in the market.” Microsoft said that the recently held CRM 2011 beta saw more than 11,500 customers and 2000 partners worldwide take part. 

In New Zealand, Havelock North-based Gemco Group switched to Dynamics CRM Online. 

“With Microsoft Dynamics CRM Online, we can track our sales process from start to finish in one application, including following up and making sure we’ve got a happy customer. The whole business cycle can be managed out of that one area,” said Karl Johnson, General Manager of Gemco Trades.