Banking industry stories
New report shows perceptions of challenger and traditional banks
"The new report, which analyses online conversations, reveals that in the battle for consumers, challengers and incumbent banks will need to meet customers demands for financial empowerment, enhanced digital experiences as well as safety and security."
Banking and securities IT spending down, Gartner forecasts 2021 rebound
“With a better understanding of the impact of COVID-19, banks and securities firms are now accelerating automation initiatives, such as customer-facing chatbots, robotic process automation (RPA) and end-to-end account origination solutions."