Aussie consumers want more control over their personal data
Capterra has released the results of a study on first-party data collection, revealing consumer attitudes towards enterprise use of their personal data.
Aussies set to leaves brands that fail to protect data
New research reveals Australian consumers will walk away from a brand if they failed to protect their personal data.
Capterra survey reveals Australian consumer shopping sentiments
Capterra, the B2B software search website, has revealed the results of a study on first-party data collection and how comfortable AU consumers are with the system.
Consumers want brands and retailers fined for fake reviews
Australian consumers want brands and retailers fined for fake reviews with many wanting a fine of more than 20% of the business’ total revenue.
NICE enables enterprises to achieve greater consumer understanding
NICE has announced its industry breakthrough as the first to orchestrate synchronous and asynchronous interactions at scale.
New FedEx report reveals biggest trends in eCommerce
The report shows that SMEs and consumers agree that there's room for further growth in the already booming eCommerce sector.
Accent scales up its eCommerce business with Forter
Forter has partnered with the Accent Group to help automate and scale the footwear firm’s eCommerce business, using its Trusted Conversions solution.
The metaverse, cryptocurrency and NFTs set to revolutionise retail
BigCommerce has released its consumer survey designed to give retailers insight into current and emerging trends shaping the way consumers buy from brands.
2degrees announces consumer availability of its eSIMS
2degrees has launched its eSIMs for consumer customers just over two weeks after releasing eSIMs for businesses.
Data protection: How SMEs can secure online consumers’ trust
Consumers believe how a company treats their data reflects how they treat their customers, according to a new survey.
Common challenges in the evolving digital world, and how to overcome them
Five technology challenges that will help highlight potential pain points and suggest how to circumvent or overcome them on the path to a smooth digital transformation.
Vodafone’s Mobile Virtual Network Operator open for business
Vodafone's Mobile Network Virtual Operator (MVNO) platform is now open for business, with the first new partner in My Republic having unveiled their mobile plans this week.
Consumers want speed, visibility in return for brand loyalty
72% of Australian shoppers want complete online order visibility and 63% are loyal to retailers who deliver goods the fastest.
Brands must reclaim trust by empowering data ownership
According to Twilio's new State of Personalisation Report 2022, 62% of consumers expect personalisation from brands, and yet only 40% trust brands to use their data responsibly and keep it safe.
Robust digital warehouse management crucial in Asia-Pacific
Thanks to a network of “cloud” stores, grocery and food delivery providers such as Foodpanda can arrange for these commonly requested items to get packed up and sent over in almost no time.
Salesforce unveils new offerings for consumer goods companies
Salesforce has announced new products for consumer goods companies to help brands navigate increasing market complexity more easily.
Australians lead the way in digital payment use - report
Australian consumers are at the forefront of mobile wallet use and adoption of digital banking tools, abandoning cash and physical payment experiences.
Tripwell launches platform for travel planning and commerce
Australian based travel publisher Tripwell has launched its new digital platform, which looks to utilise social media for the purpose of travel planning and commerce.
Global consumer IoT market expected to grow 15.9% to hit $204.8 billion by 2027
The growth of the overall consumer IoT market is expected to be driven by the growing adoption of connected healthcare devices such as remote monitoring equipment and heart-rate monitoring devices.
How retailers can accelerate their business through card-linked loyalty programs
Retail is a fast-growing sector, and most businesses leverage customer loyalty to compete more effectively.