Capterra has released the results of a study on first-party data collection, revealing consumer attitudes towards enterprise use of their personal data.

New research reveals Australian consumers will walk away from a brand if they failed to protect their personal data.

Capterra, the B2B software search website, has revealed the results of a study on first-party data collection and how comfortable AU consumers are with the system.

Australian consumers want brands and retailers fined for fake reviews with many wanting a fine of more than 20% of the business’ total revenue.

NICE has announced its industry breakthrough as the first to orchestrate synchronous and asynchronous interactions at scale.

The report shows that SMEs and consumers agree that there's room for further growth in the already booming eCommerce sector.

Forter has partnered with the Accent Group to help automate and scale the footwear firm’s eCommerce business, using its Trusted Conversions solution.

BigCommerce has released its consumer survey designed to give retailers insight into current and emerging trends shaping the way consumers buy from brands.

2degrees has launched its eSIMs for consumer customers just over two weeks after releasing eSIMs for businesses.

Consumers believe how a company treats their data reflects how they treat their customers, according to a new survey.

Five technology challenges that will help highlight potential pain points and suggest how to circumvent or overcome them on the path to a smooth digital transformation.

Vodafone's Mobile Network Virtual Operator (MVNO) platform is now open for business, with the first new partner in My Republic having unveiled their mobile plans this week.

72% of Australian shoppers want complete online order visibility and 63% are loyal to retailers who deliver goods the fastest.

According to Twilio's new State of Personalisation Report 2022, 62% of consumers expect personalisation from brands, and yet only 40% trust brands to use their data responsibly and keep it safe.

Thanks to a network of “cloud” stores, grocery and food delivery providers such as Foodpanda can arrange for these commonly requested items to get packed up and sent over in almost no time.

Salesforce has announced new products for consumer goods companies to help brands navigate increasing market complexity more easily.

Australian consumers are at the forefront of mobile wallet use and adoption of digital banking tools, abandoning cash and physical payment experiences.

Australian based travel publisher Tripwell has launched its new digital platform, which looks to utilise social media for the purpose of travel planning and commerce.

The growth of the overall consumer IoT market is expected to be driven by the growing adoption of connected healthcare devices such as remote monitoring equipment and heart-rate monitoring devices.

Retail is a fast-growing sector, and most businesses leverage customer loyalty to compete more effectively.