Analysis of real purchases and returns across digital and physical journeys finds unified commerce leaders outperform competitors by as much as 6X in revenues.

With the cost-of-living crisis putting pressure on household incomes, the need for flexible payment options has never been more urgent.

BOPIS continues to grow and has become an important tool for merchants with online and physical stores to provide a seamless experience between them.

“There has been a lot of hype about the potential of the metaverse, but very little is known about what consumers expect."

Oxford University tech spin-out Aistetic’s new AI tool that scans the human body to provide accurate clothing measurements will save billions for UK retailers.

Fluent Order Management has gone live nationwide for SM Retail with the option to be used by over 50 brands, with Shop SM being the first cab off the rank.

Against an uncertain macro environment, customers are going to be increasingly selective with how and where they spend their money in 2023.

To achieve ultimate success in online retail, retailers need an end-to-end ecommerce solution that integrates with their business systems. 

The company states it is well-positioned to widen its scope and provide customers in the two countries with its professional eCommerce shipping solutions.

Retailers prepared to retrain sellers for a new reality of rising inflation, supply chain bottlenecks and regulatory uncertainty.

Pattern has released a new report indicating that the recent Cyber Sales period delivered strong results for Australian retailers.

Enable expands in Australia with the acquisition of Profectus' leading Rebate Deal Management (RDM) software platform.

eCommerce merchants have to stay alert and deploy a multi-layered fraud prevention solution, according to LexisNexis Risk Solutions.

Integration benefits smaller local retailers in particular, allowing them to automate as much as 30% of manual fulfilment.

"Through our partnership we are creating an all-in-one place that allows sellers to meet customers where they are in the buying process and unlock opportunities."

The Commerce Commission has issued a formal warning to online gift-box retailer, Occasion Box, for making false and unsubstantiated claims.

It’s not easy to say what makes a “good” digital experience. But if you’re focused on revenue, you need to put serious emphasis on how fast and useful a page feels to the customer at the other end.

Retailers are optimistic about economic conditions and potential for business success in their own states, despite the current economic climate. 

Retailers face the challenge of managing their own digital transformation while also scrambling to serve the needs of a younger and increasingly online-savvy audience.

There's a higher demand for more purchasing opportunities at our fingertips, as well as greater expectations when it comes to the online customer experience."

Setting up a successful online marketplace calls for more than mere systems integration.

While online shopping has opened up a new world of convenience, it has meant retailers have increasingly become targets of cyber attacks and scammers. 

Australia and New Zealand have experienced a 15% spike in sales from the previous year, continuing a trend that accelerated during the pandemic as the world turned to online shopping.

Speed of delivery without accuracy is a dealbreaker for consumers. How can retailers operating in an omnichannel environment overcome the challenge of click-to-customer cycle times.