Workforce management stories

Employment Hero launches EH Hiring, an AI-powered tool offering small businesses a free, fast path from vacancy to interview with top candidates.

AI-powered tools are transforming contact centres by easing agents' workloads, boosting job satisfaction, and cutting staff churn in 2025.

Barracuda Networks appoints Dan McLean as ANZ Country Manager to drive sales growth and strengthen partner relations in cybersecurity market.

Italian HR tech startup Skillvue secures USD $6.3 million seed funding to boost its AI-driven skills discovery platform, supporting global expansion plans.

Zellis launches Unstoppable campaign, highlighting HR and payroll's vital role and AI-driven solutions to boost business resilience in UK and Ireland.

Calabrio unveils 70+ new AI-driven features in Calabrio ONE, boosting efficiency and customer service in contact centres, available within six months.

AI-driven automation could displace 600,000 Malaysian jobs by 2028, but reskilling efforts aim to create high-value roles and boost the economy.

Citation Group has acquired Brisbane-based foundU to boost its workforce management services for Australian SMEs, enhancing compliance and payroll solutions.

Genesys leads Forrester's Wave report for Q2 2025 in CCaaS platforms, excelling in AI, innovation, and strategy for customer experience solutions.

Rippling has partnered with Loop Business Consulting to enhance HR processes for Australia's small and medium-sized enterprises, tackling payroll errors and compliance risks.

Lumai has secured over $10 million in investment to boost its AI processing capabilities and data centre sustainability through innovative optical computing technology.

London's night economy flourishes as retail jobs remain 5% down since the pandemic, with hospitality seeing a 2% annual increase in employment.

Nétive VMS has secured an investment from Fortino Capital and appointed Mikael Lindmark as CEO, aiming to expand its presence in international markets.

Australia's recent budget announcement has ignited debates across technology sectors as leaders welcome investments aimed at boosting competitiveness.

An analysis of FTSE 100 annual reports shows a stark contrast in priorities, with 69% focusing on technology but only 7% investing in workforce skills.

Essential Energy has selected Oracle's cloud applications to enhance its operational efficiency and asset management across its electricity network in Australia.

As AI reshapes the business landscape, Employment Hero emphasises embedding AI into operations, urging firms to adapt or risk losing out on future success.

Humanforce has partnered with Southern Cross Care Queensland to improve employee retention, reducing staff turnover by over 50% with innovative workforce management solutions.

Rippling and Innovation Bay have teamed up to aid Australian startups in workforce management, easing their path to global expansion amidst operational challenges.

Employers are increasingly turning to employment operating systems to streamline HR processes, reduce inefficiencies, and enhance workforce management across the globe.