Workforce Technology stories

Organisations must prioritise building digital skills in-house through AI-powered learning to close widening gaps and thrive by 2026 amid rapid tech change.

Young UK hospitality staff face more shift unpredictability and stress than Gen X, with 73% of Gen Z reporting last-minute changes to their schedules.

Generative AI is reshaping recruitment by prioritising skills over CVs, helping firms hire faster and fairer in a rapidly changing workforce landscape.

In 2026, construction firms must prioritise edge technology and AI integration to boost productivity, safety, and sustainability on the jobsite front.

HR Crowd, a specialist HR tech consultancy, has swiftly grown to rank 16th on the AFR Fast Starters 2025, driven by demand for strategic HR solutions.

Australian AI spending is set to reach USD $12.3bn by 2028, as firms embrace advanced AI and automation for major business gains.

Australia needs a common language for skills to boost productivity, adapt to workforce changes, and harness AI for a digitally-enabled future economy.

Kyndryl launches new AI services to help businesses transform job roles, improve collaboration, and upskill workforces for agentic AI integration.

AI adoption in Australia’s not-for-profits has doubled, but only 14% have AI policies, leaving many ill-prepared amid rising demand and digital gaps.

Nearly half of UK industrial midmarket firms cite digital skills shortages, especially in AI, as a major obstacle to business growth and digital transformation.

The Access Group plans to expand its Kuala Lumpur centre from 316 to over 1,000 digital jobs by 2027, supporting Malaysia's growing tech sector.

In 2026, firms will shift AI investment towards cost-efficiency, data governance, and measurable outcomes amid rising scrutiny of AI returns, says OpenText.

Businesses face a customer support squeeze as rising effort, agent overload, and scale pressures threaten growth and customer loyalty.

Australian frontline sectors lose AUD $15.5 billion annually as middle managers spend weeks on low-value tasks, hampering productivity and growth.

NetApp partners with Nasscom Foundation to train underserved Indian engineering graduates in AI and data science, enhancing skills and job readiness.

Karen Williams has been named chief revenue officer at Ciphr to lead growth and revenue operations as the firm expands its HR and payroll software business.

Fire and Emergency New Zealand has adopted Workday HCM to unify workforce management, streamline payroll, and enhance operations for staff and volunteers nationwide.

Canada’s federal budget pledges CAD $2.4 billion to AI and tech, aiming to boost innovation and global competitiveness in a rapidly evolving sector.

AI forecasting revolutionises contact centres by replacing outdated spreadsheets, boosting staffing accuracy and customer satisfaction amid volatile market demands.

Coles has partnered with OpenAI to deploy ChatGPT Enterprise, powered by GPT-5, enhancing corporate operations and AI skills across its workforce.