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Expert Opinions

From Payment Card to Digital Trust Infrastructure: How Cards Are Evolving
Payment Technologies

From Payment Card to Digital Trust Infrastructure: How Cards Are Evolving

Banks are using payment cards as trust anchors to link onboarding, wallet enrolment and fraud checks without adding more customer friction.

By Brent Bowen • 7 min read • Last week
Everyone gets one Halloween a year. Finance teams get twelve
Accounts payable

Everyone gets one Halloween a year. Finance teams get twelve

Late-arriving receipts, approvals and invoices force finance teams into repeated month-end firefights, wasting time that should be spent on judgement.

By Tanu Kaushik • 4 min read • Last week
7 Steps to Implement Digital Identity Verification Successfully
Customer Experience

7 Steps to Implement Digital Identity Verification Successfully

Poorly designed checks can block genuine customers or let fraudsters through, so leaders need a risk-based verification flow that preserves conversion.

By Shivani Pimpili • 5 min read • Last week
AI in Retail is Only as Good as its Data Foundation
Customer Relationship Management

AI in Retail is Only as Good as its Data Foundation

Retailers risk losing customer loyalty to AI agents unless they clean and enrich data, as BCG says GenAI browser traffic to US sites is up 4,700%.

By Greg Brown • 4 min read • Last week
APAC's stablecoin future won't be defined by a single token
Payment Technologies

APAC's stablecoin future won't be defined by a single token

Asia-Pacific businesses are likely to use several stablecoins in one payment flow, as cross-border transactions still face slow settlement and fragmentation.

By Vincent Chok • 4 min read • Last week
Beyond Q-Day: Why Crypto-Agility Will Decide Who's Ready
Virtual Private Networks

Beyond Q-Day: Why Crypto-Agility Will Decide Who's Ready

Hong Kong lenders face a five-year scramble to overhaul encryption, after the HKMA found average quantum readiness at just 2.3 out of 10.

By Daniel Kwong • 4 min read • This month
The working capital hiding on warehouse shelves
Data governance

The working capital hiding on warehouse shelves

Heavy industry sites can free up cash by tackling slow, obsolete spares that inflate inventory and distort balance sheets.

By Tim McLain • 5 min read • This month
Why AI's real cost is bigger than the invoice
Software-as-a-Service

Why AI's real cost is bigger than the invoice

Unexpected charges from AI are spreading beyond licences, with fragmented usage, token billing and shadow deployments making budgets hard to forecast.

By Connor Linehan • 4 min read • This month
Three technology myths CIOs should stop believing
Digital Transformation

Three technology myths CIOs should stop believing

Many firms are wasting AI spend by tackling the technology before defining the business problem, leaving CIOs to rethink old assumptions.

By Tal Nathan • 4 min read • This month
The next eCommerce interface may not be a screen
Wearables

The next eCommerce interface may not be a screen

AI agents could soon handle shopping, payments and support in the background, forcing businesses to strengthen trust as screens fade from view.

By Bobby Joseph • 6 min read • Last month
B2B E-commerce Is Going Digital. Are APAC Businesses Ready?
Digital Transformation

B2B E-commerce Is Going Digital. Are APAC Businesses Ready?

APAC firms face tougher onboarding, fraud and compliance demands as buyers increasingly expect B2B transactions to be as seamless as retail.

By Shivani Pimpili • 6 min read • Last month
How AI is changing business planning
Digital Transformation

How AI is changing business planning

Better forecasting is becoming a competitive necessity as AI lets firms test thousands of scenarios to protect margins and respond faster to shocks.

By Steve Singer • 4 min read • Last month
More budget, more breaches: The ROI problem Asia Pacific can no longer ignore
Supply Chain

More budget, more breaches: The ROI problem Asia Pacific can no longer ignore

Rising cyber budgets are failing to curb APAC losses, as Asahi's outage showed the real cost is business disruption, not breach headlines.

By Andrew Kay • 5 min read • Last month
Are you still panning? There is a better way to extract mainframe gold
Data Analytics

Are you still panning? There is a better way to extract mainframe gold

Real-time mainframe data is becoming crucial for faster lending, fraud checks and insurance quotes, as stale feeds can mislead AI systems.

By Kaushik Bagchi • 5 min read • Last month
Tokenmaxxing won't fly in APAC. How to shrink AI spend without limiting security
Digital Transformation

Tokenmaxxing won't fly in APAC. How to shrink AI spend without limiting security

APAC security teams can cut AI bills sharply by filtering routine cases before they reach costly frontier models, without weakening defences.

By Matt Coons • 5 min read • Last month
AI fuels M&A deals across Australia & Southeast Asia
Digital Transformation

AI fuels M&A deals across Australia & Southeast Asia

AI is fuelling dealmaking across Australia and Southeast Asia, with buyers chasing proprietary tech, scalable models and data centre capacity.

By Ben Constance • 3 min read • Last month
'Find the path to yes': Halter CFO on how finance can drive growth without holding the business back
Chief Financial Officer

'Find the path to yes': Halter CFO on how finance can drive growth without holding the business back

The dairy tech scale-up says finance must back growth by finding proof points for investment, not defaulting to no.

By Scott Maud • 4 min read • Last month
The Next E-commerce Interface May Not Be a Screen
Wearables

The Next E-commerce Interface May Not Be a Screen

As AI agents begin handling purchases and deliveries, retailers face tougher questions over identity, authorisation and trust.

By Edmund Ng • 6 min read • Last month
An open letter to the next gen of accountants and bookkeepers
Digital Transformation

An open letter to the next gen of accountants and bookkeepers

AI will reshape accountancy, but employers still need graduates who can provide judgement, trust and reassurance when businesses face uncertainty.

By Steve Hare • 3 min read • Last month