CFOtech Asia logo
Technology news for Asia's CFOs and financial decision-makers
Partner content
Story image

A tech transition: how company culture and employee learning can thrive in a hybrid work environment

FYI, this story is more than a year old

After more than 18 months of workplace uncertainty, one thing has become abundantly clear – flexible work is here to stay.

Hybrid work models could be a silver lining to the pandemic for many workers, but a sweeping decline in wellbeing has occurred as we've made the transition.

A global Harvard Business Review Survey shows more than 85% of employees have felt their overall wellbeing deteriorate since the start of the pandemic, mostly caused by an increase in work demands, mental health challenges and a loss of social connection.

So far, businesses have used technology to keep people operating remotely during the pandemic. While IT can support productivity, it can also help enable employee care and engagement in a hybrid world of work. Technology can guide a company's cultural transformation and enhance an employee's work experience when they're working from home.

An Infosys study on workplace transformation shows employee health, wellbeing, company culture and education should be top priorities for companies reimagining the post-pandemic workforce.

As we reach target vaccination rates and move towards living and working with COVID-19, business leaders must increasingly find ways for company culture and employee experience to thrive beyond the walls of the workplace. To adapt seamlessly, it's important to consider how technology can support the transition, employee learning opportunities and overall wellbeing.

Adapting for a hybrid workplace

The health crisis has become the accelerator for one of the greatest workplace transformations in our lifetime. Human resource managers are quickly adapting to demands for more flexible workplaces, which allows knowledge employees to work from anywhere they want.

The Infosys Workplace Transformation study indicates that 53% of companies believe some jobs will permanently shift to remote working, while 46% plan to implement a flexible, hybrid workforce.

Educating employees and providing tools to optimise their work experience is an important aspect of remote working. Building a digital-savvy workforce that benefits from on-demand learning, virtual coaching and new talent will be crucial to coping with a cultural shift, 83% of organisations suggest.

Organisations can double down and support remote employees on their career journey by:

  1. Solidifying a work-from-home policy
  2. Investing in virtual team building 
  3. Reviewing internal communication strategies
  4. Empowering teams to make their own decisions 
  5. Encouraging knowledge sharing 
  6. Investing in digital collaboration and digital learning tools

Despite tremendous innovation in digital tools, social connection is still the secret sauce that makes human interactions tick. Infosys has experimented with different blends of high touch / high tech to deliver meaningful people initiatives during remote working. As an example, Infosys employee induction and onboarding is fully enabled for remote enablement via a purpose-built onboarding app, to give new starters a seamless digital joining experience that is scalable and sustainable.  This is augmented with in-person engagements so social connections can be built with new teammates and managers.

Wellbeing beyond the walls of work

Beyond work policy and processes, many organisations are focused on supporting the overall wellbeing of workers.  This can include investing in free online counselling sessions, leadership training on empathy and wellness programs such as yoga and meditation.

At Infosys, we curated an ongoing holistic program of virtual wellbeing initiatives that spans physical, social, emotional and psychological health, while also training an internal cohort of employees and managers as accredited Mental Health First Aiders. With a focus on mental health, we've partnered with external providers of Employee Assistance Programs (EAP) to deliver Resilience, Digital Detox and Work-Life Balance sessions to build awareness and arm employees with practical strategies they can implement while working from home.

Building a culture that's focused on wellbeing requires investment in programs and initiatives. At Infosys for instance, we organise regular yoga and meditation sessions for employees, along with physical and online challenges.  For our employees who are homeschooling children, we delivered a series of virtual kid-friendly activities that have become hugely popular.

Empowering employees to advance their skills

The acceleration in digital programs among organisations in the last 18 months has highlighted the need to reskill, upskill and refactor the workforce. With hybrid work a permanent part of the future, it's essential that organisations enable a learning ecosystem that helps employees digitally upskill.

Strong remote learning programs should be developed to anticipate future skill requirements, to build on cultural foundations and to nurture development through a great learning experience.

At Infosys, learning is a foundation of our company culture. Being home to the world's largest corporate university, the Infosys Global Education Centre, the organisation has always been focused on building training and learning programs from physical and virtual classrooms. In the past 18 months, extending this culture of learning to the homes and lives of our employees has been crucial. Infosys used its next-gen digital learning platform LeX to support more than 5,500 of its employees in Australia and New Zealand on their digital learning journeys.

In the region, we found learners were looking to reskill their knowledge on Cloud, Cloud Platforms, Agile Devops, AWS Environment Provisioning, Human Resource Management among others.

As we forge a future beyond the pandemic, we encourage companies to consider how they can support their own knowledge workers in the new hybrid work environment. By getting ahead in their digital journey, organisations are also driving workforce productivity, innovation and growth.

Learn more about Infosys here.

Related stories
Top stories
Story image
Digital Transformation
Kyndryl announces Kyndryl Bridge to drive business growth
Kyndryl Bridge uses operational data patterns and IP to improve and accelerate its AI-powered analytics and business objectives
Story image
Business Intelligence
IDC finds the majority of executives expecting a recession
59% of respondents believe 2023 will be a recession year. Of these, nearly 30% believe we are amidst a recession. Another 26% expect a recession in later 2022.
Story image
Digital Transformation
Smartsheet reveals new product innovations during Engage
New features on data visibility, project control and third-party solution integration are in store for local Smartsheet customers.
Story image
Digital Transformation
Ensono delivers cloud economics with engineering resources
The new service offers access to global cloud engineering and DevSecOps experts focused on accelerating digital transformation.
Story image
Digital Transformation
Alibaba Cloud unveils roadmap for international business
The Chinese firm commits US$1 billion to boost ecosystem capabilities while showcasing new products and comprehensive customer support for complete services.
Story image
Digital Transformation
Air Liquide successfully deploys Workday HCM across APAC
Air Liquide has successfully deployed Workday Human Capital Management (HCM) to digitally transform its HR processes and capabilities throughout Asia Pacific.
Story image
Software-as-a-Service
TinyML SaaS to become a billion-dollar market by 2030
ABI Research forecasts that TinyML SaaS revenue will exceed US$220 million in 2022 and potentially become a billion-dollar market by 2030.
Story image
Digital Boost Alliance
Digital Boost Alliance celebrates one year of digital acceleration in Aotearoa
The Digital Boost Alliance is a joint public-private initiative that supports the uptake of digital tools for small businesses, communities, and individuals.
Story image
Data
Businesses still losing mission-critical company data
The loss of critical data continues to disrupt businesses and remain an issue for organisations, according to a new study from Arcserve. 
Story image
Software Defined Wide Area Network
ConvergeOne a Cisco Gold Partner, receives Powered Service designations
ConvergeOne has once again achieved Cisco Gold Partner status as well as Powered Service designations across Cisco SD-WAN, Managed Business Communications, and Managed Unified Contact Center.
Story image
Sustainable IT
IBM LinuxONE servers help clients reach sustainability goals
IBM has unveiled the next generation of its LinuxONE server, a highly scalable Linux and Kubernetes-based platform intended to support thousands of workloads in the footprint of a single system.
Story image
Cybersecurity
Cyber security incidents more common in APAC - report
Chief financial officers in the Asia Pacific are woefully uninformed about their company's cyber security risks, according to a new report.
Story image
Artificial Intelligence
Singapore businesses fall behind in meeting customer expectations
Singapore businesses lag behind in their ability to act on customer feedback, and the speed at which they address it, according to Zendesk.
Story image
Digital Transformation
Nanyang Technological University Singapore builds digital brand presence
Leveraging the customisation features of Sitefinity DX, non-technical users could upload content and create design pages and boost work productivity. 
Story image
iOS
Microsoft announces a variety of new updates to Windows 11
The company says that ​last year’s launch of Windows 11 gave the PC a new outlook and that customer feedback has reflected that it is the most loved version of Windows ever.
Story image
Artificial Intelligence
CUE Group expands operations at its Singapore hub
The Singapore-headquartered digital technology group has doubled down on its expansion into the Southeast Asian region.
Story image
Digital Transformation
Nintex Promapp mobile app to deliver process-in-your-pocket
Nintex launches the Nintex Promapp mobile app, enabling users to gain efficiencies via process management, irrespective of their location.
Story image
Digital Transformation
The need for digital transformation frameworks today
A digital transformation framework is a formalised plan for how, when and what strategic upgrades a company should make to core systems and processes.
Story image
Verizon
Cybersecurity threats finance sector facing more cunning
The financial sector continues to be victimised by motivated organised crime, with servers being involved in 90% of financial breaches.
Story image
Customer Relationship Management
Remarkable Group announces latest specialist agency, Unify
As a specialist agency, Unify uses connected data to help companies utilise information to drive smarter business decisions, grow sales and improve CX.
Story image
Satellite technologies
Kacific wins big at the World Business Outlook Awards
The Kacific Group has been recognised in the World Business Outlook Awards for providing high-quality broadband services and infrastructure throughout APAC.
Story image
Ransomware
Absolute recognised in KuppingerCole Leadership Compass 2022
The company's Absolute Secure Access was recognised for its ability to protect users and resources while improving the remote worker experience.
Story image
Business
Accenture solutions help companies promote diversity, inclusion and equity
Research from experts at Accenture and other third-party sources has revealed some alarming statistics about employees' professional wellbeing and work attitude.
Story image
Cloud platforms
Salesforce partners with Snowflake and introduces ‘Hire Me’ button
According to a recent Salesforce report, 73% of customers expect companies to understand their unique needs and expectations
Story image
Cloud
Frost & Sullivan recognises Tata Communications with five awards
Frost & Sullivan has recognised Tata Communications with the 2021 Indian Company of the Year Awards in five categories: managed security, SD-WAN, cloud interconnect, multi-cloud, and video managed services.
Story image
Subscriptions
Denodo launches subscription options for mid-sized orgs
Denodo has announced two new subscriptions of its Denodo Platform that are designed to help mid-market businesses.
Story image
Cloud
MES software investment to reach $5.4 billion in 2031 - report
ABI Research predicts that MES software will reach US $5.4 billion in 2031 as manufacturers embrace new offerings that foster greater productivity.
Story image
Future Tech
Top seven CIO disruptions highlighted by Gartner
CIOs need to consider “what if” scenarios to avoid being blindsided by social, behavioural and technological disruptions, according to Gartner.
Story image
Tech job moves
Tech job moves - Accenture, Cohesity, Commvault & SnapLogic
We round up all job appointments from September 12-16, 2022, in one place to keep you updated with the latest from across the tech industries.
Story image
Digital commerce
VTEX and Adyen partner to extend unified commerce experience
"Through our partnership we are creating an all-in-one place that allows sellers to meet customers where they are in the buying process and unlock opportunities."
Story image
Data analytics
Bluesky launches Snowflake innovation to optimise workloads
Bluesky has formally launched with its first product that provides greater visibility into Snowflake workload usage and costs.
Story image
Cloud
Banking-as-a-Service to hit mainstream within two years
Some 30% of banks with greater than $1bn in assets will launch BaaS for new revenue by the end of 2024, but half will not meet revenue expectations.
Story image
Data Privacy
Asia’s data privacy landscape is ‘coming of age’ – how can businesses cope?
Identity theft and online fraud are becoming more prevalent than ever. A recent IBM study revealed that stolen or compromised credentials were responsible for 19% of data breaches this year.
Story image
Artificial Intelligence
Industrial cybersecurity market to be US$43.5 billion by 2032
The global industrial cybersecurity market is expected to be worth US$20.7 billion in 2022, rising to US$43.5 billion by 2032.
Story image
Machine learning
Oracle announces MySQL HeatWave for Amazon Web Services
MySQL HeatWave is a service that combines OLTP, analytics, machine learning, and machine learning-based automation. 
Story image
Cloud
UiPath strengthens Snowflake partnership, launches integration
UiPath and Snowflake are enabling joint customers to design and build workflows based on 360-degree views of data on Snowflake’s platform.
Story image
Fintech
Why it makes sense to turn your finance function into a powerful business asset
Giving the members of your finance team the chance to develop professionally is good for their careers and your business.
Story image
Artificial Intelligence
Artificial Intelligence in cybersecurity - Future Market Insights
It is projected that revenue through the software segment in the AI in the cybersecurity market will grow at 15.8% CAGR during the forecast period. 
Story image
Appointments
Tech job moves - Atturra, Boomi, Kacific & Milestone Systems
We round up all job appointments from August 30 - September 9, 2022, in one place to keep you updated with the latest from across the tech industries.
Story image
Transparency
LexisNexis shines light on need for financial inclusion
The survey of banks, insurers and non-bank financial institutions aims to better understand financial institutions' commitment to financial transparency.