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Qlik unveils new alert system for enterprise

06 May 2020

Qlik has today announced the general availability of its newest solution, Qlik Alerting, an intelligent alerting platform for Qlik Sense. 

The solution delivers centralised alerting that enhances customers’ ability to monitor their business data and take timely action based on insights, according to the company.

“Qlik Alerting helps customers go beyond dashboards and analytical applications, creating the real-time intelligence loop needed to take action when it has the biggest impact,” says Qlik chief product officer James Fisher.

“Qlik Alerting will allow customers to move from passive to active data consumption, extending the value of data by connecting the analysis of changes in data to immediate alerts and notifications sent downstream to users or other systems."

The solution provides the ability to deliver real-time alerts for immediate action, where and when it can make the most difference to business outcomes. 

The company says modern data analytics encompass the entire data life-cycle, from data preparation and integration, to AI-driven insights, to sharing and operationalising findings.

“We’ve had huge success using Qlik Sense to deliver live and predictive analytics across a health system geography,” says University Hospitals of Morecambe Bay NHS Foundation Trust head of information Rob O’Neill. 

“As we continue to digitally transform, we need to reach new staff groups in a way that fits into their working practice, be it clinicians working across hospital sites or nurses working within the community and caring for vulnerable patients.

“With Qlik Alerting, we no longer require staff to seek out intelligence, and we can empower them through both delivering broadcast alerts to specific staff groups and through empowering our staff to self-serve alerts through our key Qlik Sense apps,” says O’Neill.

“For us, it’s a game-changer – we are getting greater staff engagement, great staff satisfaction and greater data-driven decision making.”

The solution uses Qlik’s Associative Engine to deliver context-aware alerting across the entire data set, bringing timely insights to business users when they need to act. 

It also includes sophisticated alert criteria based on advanced statistical calculation and trending, comparisons and percentage changes, nested logic, and drill into dimension capabilities.

It provides both self-service alerting and centrally managed, organisation-wide alerts, delivered through email and a dedicated mobile app. 

Customers can also manage by exception and decrease ‘dashboard fatigue,’ driving users directly to the right dashboards and analytics, with the right selections applied, for follow up and action.

Qlik says future enhanced alerting capabilities will include integration with workflow and robotic process automation (RPA) solutions through APIs that will further accelerate the value of customer data, as well as ‘proximity-based alerts’.