APAC stories
Brands risk losing customers to AI agents unless loyalty offers are machine-readable, real-time and simple enough to be chosen automatically.
APAC retailers are losing margin as clunky loyalty systems fail to meet demand for real-time, personalised offers and easier redemption.
Despite strong governance on paper, Singapore firms are struggling to enforce software security controls as AI and open-source use accelerates.
The tie-up could speed up autonomous parcel drop-offs in dense cities by linking road vehicles with building access systems and door-to-door handovers.
Rising enterprise spending on AI helped push Genesys Cloud annual recurring revenue to USD $2.8 billion, with international sales nearing 45%.
Clients seeking one adviser from planning to delivery now get Bevington Group folded into Argon & Co's wider Asia-Pacific consulting network.
Business buyers in Australia can now get a 0.99kg 14-inch Copilot+ PC from AUD $3,399, with local AI tools and 26-hour battery life.
The appointment puts sales, marketing and customer success under one executive as Epicor seeks steadier recurring revenue and wider global reach.
Companies in Asia Pacific are turning to AI treasury tools as volatile trade and currency flows make cash management harder to predict.
Rising costs, security worries and data sovereignty are pushing more firms to run production AI inferencing in private cloud, a Broadcom survey shows.
Deloitte's sixth straight global honour underlines rising demand for software partners that can join reporting, risk and sustainability systems.
Customer acquisition pressure is driving Kaseya's new MSP Success umbrella, which folds marketing, peer support and learning resources into one hub.
More than 800 managed service providers are expected in Sydney as Pax8 seeks to deepen its Asia-Pacific presence with a regional conference.
Asia Pacific enterprises are driving stronger demand for observability tools as LogicMonitor steps up regional execution to win more contracts.
The awards underline how Arctic Wolf is leaning on channel partners as customers seek outsourced help to tackle AI-driven cyber threats.
Australian investors gain a mobile crypto platform as IG bets rising demand and new rules will draw mainstream savers into digital assets.
Australia's vast distances are pushing transport firms to use AI to predict delays, reroute shipments and cut costly delivery errors.
Australian businesses may struggle to keep up as Asana expands AI across workflows, with only 14% having scaled it organisation-wide.
Australian solution providers will gain simpler access to PagerDuty's incident management tools as the vendor taps Ingram Micro's reseller network.
MSPs can now detect and contain Microsoft 365 breaches in one platform, as Inforcer adds incident response to its security suite.
