B2B stories

Zendesk to buy AI agent platform Forethought in its biggest deal in nearly 20 years, betting on self-improving automation in customer service.

Joseph Joseph deepens its XPO partnership to fold China-UK forwarding into a single, end-to-end supply chain centred on Rugby hub.

Kentico crowns global winners of its Site of the Year 2025 awards, spotlighting standout Xperience-powered digital projects across sectors.

FireCell merges with Acceleran and secures EUR €7.9m to chase Europe's growing sub-EUR €1m private 5G market for industry and defence.

Multipole AI has launched AIMSOO, a free platform to help SMEs boost visibility in AI-driven search and chat interfaces.

Paxon names Ranjit Singh Nagra Business Development Manager to spearhead UK expansion and target growth in auto spares and eCommerce logistics.

StarHub adopts Totogi's AI Ontology to analyse sales calls in real time, aiming to lift enterprise deal conversions and halve training time.

Melissa's global phone verification delivers real-time accuracy, fraud protection and compliance, turning unreliable phone data into growth.

LG posts record 2025 revenue of AUD 88.6 trillion but operating profit slips on U.S. tariffs, EV slowdown and one-off restructuring costs.

Preply secures USD $150m Series D from WestCap at a USD $1.2b valuation to scale its human-led, AI-backed language learning platform.

Cloudflare snaps up Human Native in bid to reshape how AI models pay for online content, promising new tools for pricing and discovery.

Talkdesk unveils Commerce Orchestration and Consumer Goods Experience Cloud to coordinate AI-driven retail journeys end to end.

Clean B2B data boosts marketing, sales and compliance; profiling, validating and standardising records cuts waste and sharpens decisions.

AI is set to transform procurement by 2026, making data governance, security and human-machine collaboration central to buying decisions.

Dirty B2B data silently drains revenue; smart cleansing, automation and best practice can revive performance and protect your brand.

AI customs tools blamed for shipment delays and fines as experts warn of compliance gaps and urge tighter regulation to rebuild trust.

Continental taps Rohit Markan to spearhead Asia Pacific industrial growth as it readies ContiTech spin-off and targets regional expansion.

Hyvä has made its Magento front-end solution free and open source, aiming to help smaller retailers worldwide access advanced eCommerce technology.

By 2026, AI will transform procurement with specialised models, transparent governance, autonomous agents, and new security standards boosting trust and efficiency.

LG Electronics posts AUD $23.4B revenue in Q3 2025, driven by strong growth in home appliances and vehicle solutions despite market challenges.