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Beyond the dashboard: Why context and clarity are the future of customer experience
Digital Transformation

Beyond the dashboard: Why context and clarity are the future of customer experience

Customer experience is evolving from ticket-taking to strategic, context-rich advisory, where clear narratives turn raw data into real business value.

By Isabella Benzie • 3 min read • Wed, 4th Mar 2026
NCC warns ransomware risk persists despite January dip
Ransomware

NCC warns ransomware risk persists despite January dip

Ransomware cases dipped 17% in January, but NCC warns the threat remains high as Qilin targets critical sectors and tactics evolve.

By Kaleah Salmon • 3 min read • Fri, 27th Feb 2026
Opollo buys Propensity Partners to boost tech leads
Fintech

Opollo buys Propensity Partners to boost tech leads

Opollo buys Propensity Partners to fuse inbound and outbound marketing into a single demand engine for B2B tech, security and FinTech firms.

By Catherine Knowles • 3 min read • Fri, 27th Feb 2026
Cloudflare unveils vinext, a Vite-based Next.js rival
Edge Computing

Cloudflare unveils vinext, a Vite-based Next.js rival

Cloudflare launches vinext, a Vite-powered Next.js alternative promising faster builds, leaner bundles and one-command Workers deployment.

By Sofiah Nichole Salivio • 5 min read • Fri, 27th Feb 2026
VAST Data debuts AI tools for safer, smarter agents
Data Protection

VAST Data debuts AI tools for safer, smarter agents

VAST Data unveils PolicyEngine and TuningEngine to tighten AI agent governance and continuously fine-tune models for safer deployments.

By Mark Tarre • 4 min read • Thu, 26th Feb 2026
Turnitin flags AI surge as students seek feedback, not fakes
Software-as-a-Service

Turnitin flags AI surge as students seek feedback, not fakes

Turnitin reports a spike in AI-heavy essays but finds most students use its assistant for real-time feedback, not ready-made assignments.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 25th Feb 2026
Marketers lag on AI tools amid data & trust concerns
Data Protection

Marketers lag on AI tools amid data & trust concerns

Marketers are hesitant to embrace AI as data quality, security fears and skills gaps fuel a widening confidence and adoption divide.

By Sofiah Nichole Salivio • 4 min read • Tue, 24th Feb 2026
UiPath secures five spots in G2 2026 Best Software Awards
DevOps

UiPath secures five spots in G2 2026 Best Software Awards

UiPath lands five places in G2's 2026 Best Software Awards, spanning AI, development, IT management and global seller categories.

By Sean Mitchell • 4 min read • Thu, 19th Feb 2026
Qlik rolls out governed agentic AI & MCP for Qlik Cloud
Data Analytics

Qlik rolls out governed agentic AI & MCP for Qlik Cloud

Qlik rolls out agentic AI and an MCP server in Qlik Cloud, linking governed analytics to third-party assistants like Anthropic Claude.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 12th Feb 2026
Netskope unveils data lineage tool for AI governance
Firewalls

Netskope unveils data lineage tool for AI governance

Netskope launches One Data Lineage to map data flows and tighten AI governance, promising clearer audit trails and stronger compliance.

By Mark Tarre • 4 min read • Fri, 6th Feb 2026
NeuBird AI hits SRE alert milestone with agentic platform
Private Cloud

NeuBird AI hits SRE alert milestone with agentic platform

NeuBird AI's agentic SRE platform autonomously resolved 230,000 alerts in a year, saving 12,000 hours and USD $1.8 million in costs.

By Kaleah Salmon • 4 min read • Fri, 6th Feb 2026
Why High-Stakes Decisions Demand a Different Kind of AI
Digital Transformation

Why High-Stakes Decisions Demand a Different Kind of AI

As AI spreads across business, experts warn high-stakes boardroom decisions demand slower, explainable tools that enhance human judgment.

By Rob Kunzler • 4 min read • Wed, 4th Feb 2026
Dynatrace unveils agentic AI push with new platform tools
DevOps

Dynatrace unveils agentic AI push with new platform tools

Dynatrace launches Intelligence platform with agentic AI, deeper cloud hooks and next-gen RUM to tackle escalating data and ops complexity.

By Kaleah Salmon • 3 min read • Fri, 30th Jan 2026
US CFOs back AI for finance but insist on oversight
Digital Transformation

US CFOs back AI for finance but insist on oversight

US mid-market CFOs eye AI to free time for strategy but say adoption hinges on strict human oversight and verifiable audit trails.

By Sofiah Nichole Salivio • 4 min read • Thu, 29th Jan 2026

Stories from Other Regions

Behavior stories

Immediate launches IX agency for live brand events
Marketing Technologies

Immediate launches IX agency for live brand events

Immediate launches IX, a dedicated experiential agency using its live shows and media brands to create bespoke in-person campaigns for advertisers.

By Sofiah Nichole Salivio • 4 min read • Wed, 11th Feb 2026
Britons now thank AI & satnavs more than colleagues
Artificial Intelligence

Britons now thank AI & satnavs more than colleagues

Britons now say thanks more often to AI chatbots and satnavs than to colleagues, as new research reveals a growing 'digital manners' trend.

By Joseph Gabriel Lagonsin • 5 min read • Thu, 5th Feb 2026
SUSE unveils EU cloud sovereignty self-assessment tool
EduTech

SUSE unveils EU cloud sovereignty self-assessment tool

SUSE unveils a browser-based tool that scores EU cloud sovereignty compliance and delivers a risk and gap analysis in under 20 minutes.

By Catherine Knowles • 4 min read • Fri, 30th Jan 2026