Business strategy stories
TDCX Malaysia has won the Frost & Sullivan Company of the Year award for the second time, recognising its excellence in growth and innovation.
Despite recognising AI's potential, Australian firms struggle with real-time data, a critical component for effective operations and future AI success.
Elise Balsillie of Thryv advises small businesses on integrating AI, highlighting data quality and the importance of balancing automation with human interaction.
Bain, Kantar, and Qualtrics unveil updated Global Standards for Customer Experience following extensive consultation, aiming to enhance CX across industries.
Australian firms struggle to keep reputations current amid shifting expectations from stakeholders, as revealed by Sefiani's 2024 report.
Oracle launches Oracle Cloud Success Navigator, a digital platform designed to help customers maximise the value of their cloud implementations, propelling growth and innovation.
Many businesses are failing in their automation efforts due to poor diagnostics, a narrow focus on FTE boosts, and reactive project approaches, warns expert Ryan Stuchbery.
Leveraging a robust CRM system is crucial for law firms to strengthen client relationships, drive business growth, and ensure no client 'falls through the cracks'.
GenAIxOps unites generative AI, AIOps, and cross-domain observability, revolutionising IT operations for businesses, boosting efficiency, security, and cost savings.
Generative AI is set to revolutionize enterprise software by making costly customisation obsolete, paving the way for unprecedented digital agility.
Perfectionism is not a prerequisite for becoming a market leader and may actually harm those prospects.
With the rise of AI tools since ChatGPT, businesses must apply familiar sourcing skills to find the right AI solutions tailored to their needs.
Industrial Thought has appointed Mike Baker as Group Managing Director, aiming to enhance its services in securities taxation and corporate event data.
Hyve Managed Hosting's 2024 report reveals a severe skills shortage in the UK's IT sector, impacting 81% of businesses amid rapid technological advancement.
In an increasingly digital world, Australian businesses must recognise the power of memorable domain names to enhance brand presence and improve security.
Family-owned businesses in New Zealand face challenges in IT transformation, with 35% prioritising digital upgrades amid fears of disruption.
Rufaro Mtuwa, a veteran of insignia, has been promoted to General Manager, where she will guide the Australian firm through its next growth phase.
On International Women in Cyber Day, initiatives aim to address the gender gap in cybersecurity, advocating for more women in leadership roles to drive diversity and innovation.
Xero is offering a NZD $20,000 prize to a tech-focused Kiwi small business through its Beautiful Business Fund competition, aiming to boost innovation.
A staggering 95% of UK and US firms struggle with data issues, as revealed by esynergy, with ineffective governance undermining business operations and decision-making.