Change Management stories - Page 3

Salesforce debuts a revamped AI Slackbot as a personal work agent, tying Slack into its Agentforce 360 automation and data platform.

Boroondara selects Datacom Datascape to overhaul property, rates and permits systems, aiming for streamlined services and future AI automation.

Forrester says AI will cut US jobs but stop short of apocalypse, driving 6% of losses by 2030 while reshaping millions more roles.

Over half of firms cannot hire the data and AI talent they need, with mid-sized businesses and industrial sectors hit hardest, Emergn warns.

Mortgage CRM specialist Binder hires design agency Tall to soften its image, promising a more human, less process-heavy broker experience.

UK businesses are set to roll out agentic AI across tax and finance in 2026 as cost pressures force a reset on processes and investment.

Westmill deploys Beacon AI workspace to unify shipment tracking and automate invoice checks, cutting logistics bottlenecks and email back-and-forth.

Nexer Enterprise Applications has promoted Martin Burden to UK managing director as founder Colin Crow moves to chairman and global roles.

Security teams are moving from gatekeepers to strategic partners, with ROI and integration now central to security investment decisions.

Virgin Australia shifts to self-serve Adobe tools, boosting marketing output 40% and cutting design bottlenecks across the airline.

Indian firms ramp up AI pilots for customer engagement and marketing, but most still struggle to prove real returns and scale deployments.

Progress predicts 2026 will mark a shift from AI pilots to orchestrated, governed platforms, widening the gap between leaders and laggards.

Skillable says hands-on AI labs and scenario-based training will be vital for proving software value and closing complex 2026 deals.

AI will reshape risk, trust and compliance in 2026 as firms swap hype for embedded tools, tighter controls and higher regulatory scrutiny.

Sage predicts mid-sized firms will embrace AI automation, sector-specific software and a more strategic, data-led role for finance by 2026.

C-suite leaders plan to double down on AI, cost cuts and flexible work by 2026, despite tight budgets and rising tech and labour pressures.

AI is set to manage 41% of Singapore’s customer service cases by 2027, as service teams embrace “agentic” tools despite security concerns.

UK councils ramp up AI spending to boost efficiency and services, but poor strategy and complexity risk wasting taxpayers’ money.

To turn digital accessibility talk into action, organisations must embed inclusive design, AI and governance across the product lifecycle.

Vector launches AI tool that links safety incident reports to targeted training, aiming to cut repeat accidents and speed compliance action.