CFOtech Asia - Technology news for CFOs & financial decision-makers

Chatbots stories - Page 26

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Why 37% of enterprises believe in artificial intelligence
Tue, 22nd Jan 2019
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uc
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martech
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it automation
The number of enterprises implementing artificial intelligence grew 270% in the past four years and tripled in the past year, according to Gartner.
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Why contact centre operators need to take advantage of intelligent automation
Tue, 22nd Jan 2019
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crm
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uc
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cx
The truth is, in today’s hyper-competitive digital economy, organisations that choose to embrace intelligent automation will come out on top.
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Why APIs hold the key to a killer customer experience
Mon, 21st Jan 2019
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uc
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cx
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martech
APIs are revolutionising customer experience by merging data across platforms, allowing businesses to predict and meet consumer needs with precision.
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Key trends bolstering digital transformation in 2019
Wed, 16th Jan 2019
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uc
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edge computing
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martech
User experience, edge computing and AI will dominate as key trends in 2019 as organizations focus on simplifying enterprise architectures.
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Interview: AWS ANZ MD discusses machine learning strategy
Wed, 9th Jan 2019
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uc
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hyperscale
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public cloud
AWS ANZ MD Paul Migliorini outlines the cloud giant’s machine learning strategy, highlighting SageMaker’s swift adoption in Australia and New Zealand.
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AI: Get started now, but on the right foot.
Mon, 7th Jan 2019
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uc
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martech
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ai
AI specialist Rick Rider’s guide to getting AI experimentation right as the technology becomes a necessity in 2019.
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Class in the clouds: How AI and cloud can transform education
Thu, 3rd Jan 2019
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edutech
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uc
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martech
The global education landscape is changing, and Australia no exception. Michael Chetner explains how AI and the cloud will create a new way to learn.
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Voice and digital assistants the next enterprise step for AI
Mon, 24th Dec 2018
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uc
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data analytics
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martech
Voice and digital assistants are set to transform enterprise AI, automating tasks and enhancing user interfaces with spoken commands and personalised features.
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Jade Software & Ambit take chatbots to next level of AI
Tue, 11th Dec 2018
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crm
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uc
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martech
Jade Software and Ambit partner to deliver advanced AI chatbots, aiming to revolutionise customer service through natural and realistic digital experiences.
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Meet Rentbot, the chatbot that can help with tenancy law
Mon, 10th Dec 2018
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uc
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martech
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ai agents
If you find yourself in a tricky situation  - or if you just want to understand your rights as a landlord or tenant, you can now turn to a chatbot for help.
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Preparing for the future of work – growing big ideas from small spaces
Mon, 10th Dec 2018
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uc
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daas
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martech
As Australian businesses rethink small meeting spaces, the rise of huddle rooms is transforming modern workplaces, enhancing team collaboration and innovation.
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Gartner: Infrastructure services moving beyond the edge
Tue, 4th Dec 2018
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uc
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network infrastructure
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hyperscale
Gartner reports infrastructure service providers must expand beyond edge computing, embracing digital touchpoints to meet evolving customer demands.
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How AI can improve service desk productivity & staff wellbeing
Mon, 3rd Dec 2018
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uc
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martech
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it automation
AI can drive automation, which could be anything from answering common questions to providing automated actions based on a particular request.
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Kiwi company brings AI assistant to small business
Thu, 29th Nov 2018
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uc
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martech
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ai
Aider, an AI powered digital business assistant created specifically for small business, has been in beta phase in Australasia for several months.
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AWS offers inside look at its work with the public sector
Thu, 29th Nov 2018
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uc
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hyperscale
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public cloud
The company’s Public Sector Partner Program grew almost 40% this year, with more than 800 partners now on board.
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New digital business means “The cloud is no longer enough”
Tue, 27th Nov 2018
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crm
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uc
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cx
Gartner research shows that as the need for beyond-edge customer engagement rises, infrastructure service providers need to follow suit.
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How artificial intelligence is transforming finance teams
Tue, 20th Nov 2018
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uc
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martech
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ai
Artificial Intelligence (AI) is becoming increasingly important for businesses, offering improved decision making and business insights.
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Why UCaaS is the channel’s ‘opportunity of the century’
Mon, 19th Nov 2018
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uc
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martech
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healthtech
The popularity of UCaaS has grown very fast, with larger organisations across major industries like financial services and healthcare embracing it.
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WatchGuard’s eight (terrifying) 2019 security predictions
Fri, 16th Nov 2018
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malware
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uc
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firewalls
The next evolution of ransomware, escalating nation-state attacks, biometric hacking, Wi-Fi protocol security, and Die Hard fiction becomes reality.
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A roadmap to AI project success
Thu, 15th Nov 2018
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uc
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martech
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ai
Five keys preparation tasks, and eight implementation elements to keep in mind when developing and implementing an AI service.