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Chatbots Stories - Page 35

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Oracle boosts AI capabilities with NVIDIA integration in cloud marketplace
Unified Communications

Oracle boosts AI capabilities with NVIDIA integration in cloud marketplace

Oracle and NVIDIA are making the AI Enterprise and DGX Cloud platforms available through the Oracle Cloud Marketplace.

By Sean Mitchell • 3 min read • Thu, 21st Sep 2023
Oracle boosts customer experience with generative AI in Cloud CX platform
Unified Communications

Oracle boosts customer experience with generative AI in Cloud CX platform

Oracle adds generative AI capabilities to its Fusion Cloud Customer Experience platform to enhance customer service.

By Sean Mitchell • 3 min read • Wed, 20th Sep 2023
Generative AI users have data privacy and bias concerns: Applause
Breach Prevention

Generative AI users have data privacy and bias concerns: Applause

Despite concerns Applause global survey reveals that 79% of respondents actively use generative AI services, with ChatGPT being the most popular.

By Gaurav Sharma • 3 min read • Fri, 15th Sep 2023
Hospitality sector facing distinct security challenges
Advanced Persistent Threat Protection

Hospitality sector facing distinct security challenges

Trustwave releases research on cybersecurity risks faced by the hospitality sector, including specific threats and mitigation strategies.

By Shannon Williams • 5 min read • Mon, 11th Sep 2023
Silico redefines process simulation with latest launch
Unified Communications

Silico redefines process simulation with latest launch

Silico 2.0 represents a step forward by focusing on a faster time to insight, scalability, and seamless integration of processes, the company states.

By Catherine Knowles • 3 min read • Thu, 7th Sep 2023
Zoom launches generative AI assistant Zoom AI Companion
Unified Communications

Zoom launches generative AI assistant Zoom AI Companion

The new generative AI-powered assistant helps improve collaboration and productivity and is included at no extra cost for paid customers.

By Gaurav Sharma • 5 min read • Thu, 7th Sep 2023
UK businesses warned about integration of AI chatbots
Unified Communications

UK businesses warned about integration of AI chatbots

British officials are warning organisations about integrating artificial intelligence-driven chatbots into their businesses.

By Catherine Knowles • 2 min read • Fri, 1st Sep 2023
BotPenguin unveils advanced AI chatbots for better experience
Unified Communications

BotPenguin unveils advanced AI chatbots for better experience

BotPenguin's AI Chatbots offer personalized communication and integrations to enhance customer engagement and business operations.

By Gaurav Sharma • 3 min read • Thu, 31st Aug 2023
Channel selection: Essential for a successful customer experience strategy
Unified Communications

Channel selection: Essential for a successful customer experience strategy

Today's contact centres are evolving rapidly to meet customer demand for diverse, seamless engagement channels. Here's how.

By Rod Lester • 4 min read • Tue, 29th Aug 2023
Mandiant reveals how threat actors perceive generative AI
Advanced Persistent Threat Protection

Mandiant reveals how threat actors perceive generative AI

The latest research from Mandiant on generative AI reveals threat actors are interested in generative AI, but usage remains limited.

By Kaleah Salmon • 3 min read • Tue, 29th Aug 2023
Travel Counsellors introduces Freshworks AI-powered chatbots
Unified Communications

Travel Counsellors introduces Freshworks AI-powered chatbots

The tour operator can now automatically resolve simple queries through bots while prioritising more challenging queries.

By Gaurav Sharma • 3 min read • Thu, 24th Aug 2023
Lenovo and VMware reveal first solutions from joint innovations
IT Automation

Lenovo and VMware reveal first solutions from joint innovations

Lenovo and VMware have announced the first turnkey solutions from their joint Edge and Cloud Innovation Labs at VMware Explore 2023.</p>.

By Catherine Knowles • 5 min read • Wed, 23rd Aug 2023
VMware and NVIDIA build on existing partnership in the name of AI
DataCentre infrastructure

VMware and NVIDIA build on existing partnership in the name of AI

VMware and NVIDIA are focused on readying the thousands of enterprises that run on VMware's cloud infrastructure for the era of generative AI.

By Catherine Knowles • 4 min read • Wed, 23rd Aug 2023
Gen Z in the dark on basic internet terms – research
Unified Communications

Gen Z in the dark on basic internet terms – research

The DNS Research Federation suggests young people are risking their safety online by using the Internet without knowing what key terms mean.

By Shannon Williams • 4 min read • Fri, 18th Aug 2023
Retailer investments driven towards AI to grow sales
Supply Chain

Retailer investments driven towards AI to grow sales

AI solutions enable retailers to enhance their customer experience by providing personalised recommendations and improving inventory management.

By Shannon Williams • 4 min read • Fri, 11th Aug 2023

Stories from Other Regions

Chatbots stories

Just 6% of Australian tech budgets spent on innovation
AI Agents

Just 6% of Australian tech budgets spent on innovation

Just six per cent of new funding to be spent on innovation, hindering Australia's ability to make productivity gains.

By Shannon Williams • 4 min read • Fri, 1st Sep 2023
AI causes worry for parents, 51% stop use of ChatGPT for homework
Large Language Models

AI causes worry for parents, 51% stop use of ChatGPT for homework

A new survey from Norton, a Cyber Safety brand of Gen, has found that Kiwi parents now face a new challenge from AI chatbots.

By Catherine Knowles • 5 min read • Thu, 24th Aug 2023