Cloud Platform-as-a-Service (CPaaS) stories
8x8 unveils new AI tools, RCS messaging & digital wallet pay
Last week
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saas
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uc
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cx
8x8 enhances its Customer Experience platform with AI tools, RCS messaging, and digital wallet payments for improved, personalised user interactions.
Sinch named leader in Omdia CPaaS report for innovation & AI
Last week
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cx
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martech
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ai
Sinch is named a Leader in Omdia's CPaaS 2025 report, scoring highly in innovation and go-to-market strategy with strong global customer engagement.
Comms Group posts record March revenue of $5.0 million
Last month
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uc
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edr
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cybersecurity
Comms Group achieved record March 2025 revenue of $5.0 million, driven by global expansion and major new contract wins across diverse sectors.
Alcatel-Lucent Enterprise partners with Westcoast for UK distribution
Fri, 17th Jan 2025
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edutech
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network infrastructure
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digital transformation
Alcatel-Lucent Enterprise has partnered with Westcoast to distribute an extensive range of communications and networking technologies across the UK and Ireland.
Radware expands DDoS protection with CPaaS provider
Fri, 8th Nov 2024
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uc
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firewalls
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data protection
Radware has expanded its business with a CPaaS provider in a multimillion-dollar deal for advanced hybrid cloud DDoS protection services.
Apple's support boosts RCS adoption among global brands
Thu, 7th Nov 2024
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uc
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cx
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martech
A recent study by Sinch reveals over 70% of brands view Rich Communication Services as a key channel for customer communication in five years.
Vonage & SAP join forces to advance generative AI solutions
Thu, 12th Sep 2024
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fleet management
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genai
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ai
Vonage and SAP partner to integrate Vonage’s APIs with SAP Business AI, enhancing enterprise intelligence with generative AI, business insights, and digital experiences.
Infobip appoints Yariv Dafna as new Chief Financial Officer
Wed, 21st Aug 2024
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cx
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martech
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iot
Yariv Dafna, with nearly 20 years of finance and business management experience, joins Infobip as CFO to help drive the company's continued growth.
Sinch named leader in Gartner Magic Quadrant for CPaaS
Fri, 19th Jul 2024
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cloud services
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email
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voice
Sinch has been named a Leader in the 2024 Gartner Magic Quadrant for CPaaS, marking the second consecutive year of this recognition, based on its vision and execution abilities.
'Artificial Inflation of Traffic' scams skyrocket in 2023
Thu, 15th Feb 2024
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ai
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cloud services
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digital marketing
A Swedish report exposes a disturbing surge in Artificial Inflation of Traffic (AIT) fraud, with 20 billion fraudulent SMS messages costing organisations a total of $1.16 billion in 2023.
Decline in trust with SMS platforms predicted by new XConnect study
Thu, 8th Feb 2024
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phishing
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email security
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cloud services
A study by XConnect and Mobilesquared reveals CPaaS providers are expected to lose nearly a quarter of trust in SMS platforms between 2023 and 2025 due to potential fraud risks.
Gamma acquires Coolwave to boost global voice services presence
Thu, 8th Feb 2024
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uc
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cloud services
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contact centre
Gamma Communications has strategically acquired international SMS and voice services provider, Coolwave Communications, bolstering its global presence and voice services.
Tata Communications seals acquisition of global CPaaS player Kaleyra
Sun, 15th Oct 2023
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uc
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cloud services
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telco
Tata Communications acquires global CPaaS player Kaleyra, bolstering cutting-edge customer interaction capabilities.
Quadient and Coface partner to offer advanced risk management
Fri, 29th Sep 2023
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data analytics
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cx
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martech
The additional module will be available as part of Quadient's accounts receivable management automation and provide precise financial analysis.
Gartner names Tencent Cloud challenger in Magic Quadrant
Thu, 28th Sep 2023
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paas
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iaas
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cloud services
Tencent Cloud has announced its recognition as a Challenger in the 2023 Magic Quadrant for CPaaS released by Gartner for the first time.
Video: 10 Minute IT Jams - An update from Alcatel-Lucent Enterprise
Thu, 21st Sep 2023
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firewalls
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hybrid cloud
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digital transformation
Alcatel-Lucent Enterprise's Senior VP of Sales and Country Business Lead for Australia and New Zealand discuss their IT solutions in APAC.
Hybrid integration market to be $86.56 billion by 2033: FMI
Wed, 20th Sep 2023
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cloud services
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analyst report
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hybrid integration platform
It is primarily driven by the pervasive influence of digitization and the critical demand for secure data management on cloud platforms.
Oracle announces a new government cloud in Australia
Wed, 9th Aug 2023
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datacentre infrastructure
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hyperscale
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cloud security
Australian government customers will benefit from Oracle Cloud Infrastructure’s performance, security, data analytics, and distributed cloud capabilities.
Infosys helps Aussie banks complete digitalisation project
Tue, 18th Jul 2023
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microsoft
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cloud services
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bendigo and adelaide bank
Infosys has announced the completion of the foundation phase of a major digital program for Bendigo and Adelaide Bank, one of Australia's biggest banks.
Oracle introduces the latest generation of Exadata platforms
Wed, 12th Jul 2023
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paas
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data analytics
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martech
Next-generation Oracle Exadata X10M delivers up to 3X more transaction throughput, 3.6X faster analytics, and 50% more consolidation.