Commonwealth Bank of Australia (CBA) stories

The Australian Government is trialling digital ID pilots to simplify rental applications and better protect renters’ personal data from misuse and theft.

Qualtrics appoints Raen Lim as Managing Director for Asia Pacific and Japan to drive growth and AI adoption across the region's diverse markets.

Aware Super names Richard Exton as Chief Technology and Data Officer to boost AI and digital services for 1.2 million members from November.

AI-driven cyberattacks have surged in Australia, targeting major firms like Qantas and CommBank as attackers exploit browser flaws and stolen credentials.

Despite 69% of Australians regularly using mobile banking apps, satisfaction remains modest with a 66.0 CX Index score, says Forrester's 2025 report.

Banks have accelerated the shift from AI research to practical tools, with top institutions rapidly deploying innovations in trading, fraud prevention, and customer service.

Research reveals Australian consumers prefer human customer service, with only 28% comfortable engaging with AI-powered support, citing trust and accuracy concerns.

CommBank reports a 12% rise in home loan pre-approvals after recent 0.25% rate cuts, driven by heightened buyer confidence across NSW and Queensland.

Commonwealth Bank teams up with OpenAI to enhance AI-driven banking, focusing on fraud prevention and personalised services for Australian customers.

Small business tax refunds surged by 75% in Q1 2024, with average returns reaching AUD $5,000, reveals CommBank data on Australian financial year start.

CommBank awards up to AUD $200,000 to First Nations-led groups, supporting initiatives against financial abuse and boosting community wellbeing in 2025.

CommBank unveils its Doubt Never Did campaign, inspiring Australians to overcome doubt and pursue personal dreams with confidence and support.

VentureCrowd has appointed Jesse Arundell to its Advisory Board to lead AI-driven innovations in private capital markets, aiming to cut fundraising times significantly.

CommBank's 'Doubt Never Did' campaign shares stories from Aussies like Mary Fowler and Zoe Karatzovalis overcoming doubt to achieve personal and professional goals.

CommBank has launched AI bots developed with Apate.ai to engage scammers in real-time, disrupting fraud and protecting Australians from scams.

Commonwealth Bank has completed one of the Southern Hemisphere's largest AWS data migrations, boosting its AI capabilities with 2,000 models and 157bn data points.

Qualtrics is aiding Asia Pacific firms like CBA and MSB to enhance customer loyalty and engagement through advanced feedback and AI-driven insights.

GitHub has launched its Copilot asynchronous coding agent, integrated with VS Code, to speed up and secure software development for enterprise users.

GitHub's Sharryn Napier highlights how agentic AI is transforming developers into orchestrators, boosting productivity and happiness globally.

Western Australia tops Australia's economic rankings for the third quarter, with Victoria rising to second, driven by strong jobs and population growth.