Customer Centricity stories - Page 2
Innovation & AI - top priorities for Asian companies - so what's the hold up?
Fri, 7th Jul 2017
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crm
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data analytics
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martech
Asian firms eye innovation to boost loyalty, yet costs and talent gaps stall the tech uptake despite AI's allure, reports Salesforce study.
Qualtrics launches new tools to help companies create quality CX programs
Tue, 27th Jun 2017
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crm
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cx
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martech
Qualtrics has enhanced its customer experience management platform to help companies improve their CX programs and drive customer satisfaction.
Software AG: Digital transformation is the way of the future
Tue, 19th May 2015
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uc
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data analytics
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digital transformation
Software AG's Digital Business Platform is aiding customer traction and partner expansion in digital transformation.