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Customer data stories

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Acronis extends Manchester City data protection deal

Yesterday
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customer data
Acronis has renewed its partnership with Manchester City, extending its role safeguarding the club’s expanding digital and data operations.
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Maestra’s US customer base surges as brands ditch Klaviyo

Yesterday
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customer data
Maestra’s US customer base jumps 144% as DTC brands abandon Klaviyo for a single platform spanning email, personalisation and paid media.
Asia pacific loyalty dashboard mobile analytics customer engagement

Asia Pacific Loyalty Awards 2026 finalists revealed

2 days ago
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customer data
Asia Pacific Loyalty Awards 2026 unveils record finalist line-up as brands double down on retention, data and personalised engagement.
Melissa shopify

How address validation transforms Shopify deliveries

3 days ago
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customer data
Address validation on Shopify cuts failed deliveries, trims shipping costs and boosts loyalty by ensuring accurate, standardised customer data.
Gina mccintltd.com 48

AI outpaces data privacy, exposing governance gaps

Last week
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customer data
AI investment is surging faster than data privacy and board oversight, leaving storage gaps and weak access controls to fuel rising risk.
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Bedrock Data expands AI security to Confluence

Last week
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customer data
Bedrock Data adds native Confluence support to map how sensitive collaboration content flows into AI systems and expose hidden access risks.
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Poor data drives FCA AML fines totalling GBP £430m

Last week
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customer data
Poor-quality customer data has driven more than two-thirds of FCA AML fines since 2020, analysis finds, with penalties topping GBP £430m.
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TheyDo unveils Analyst Agent for customer journey AI

Last week
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customer data
TheyDo launches Analyst Agent, an AI tool in its journey platform that answers plain-language questions by analysing customer journey data.
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Hype & Dexter rebrands to Avidly APAC in ANZ shift

Last week
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customer data
Hype & Dexter has rebranded as Avidly APAC, aligning with Avidly Group to scale HubSpot-focused services across Australia and New Zealand.
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Nike probes suspected cyber attack after data leak claim

Last week
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customer data
Nike is investigating a suspected cyber attack after hackers claimed access to terabytes of internal data, raising global security concerns.
Connect team

PushON unveils Connect to unify eCommerce marketing

Last week
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customer data
PushON launches Connect to unify fragmented eCommerce marketing, promising cross-channel insight and clearer links between spend and sales.
Bel lloyd

Expert details the data ‘gold’ fuelling retail media

Last week
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customer data
Australian retail media booms as brands race to turn fragmented customer data into ‘gold’ with unified, first-party identity and AI insight.
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AI reshapes data privacy as firms shift to real-time defence

Last week
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customer data
AI-driven cloud adoption is forcing firms to swap static privacy checklists for continuous, real-time defence of sensitive data flows.
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Metro Singapore partners Eagle Eye on loyalty revamp

Last week
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customer data
Metro Singapore taps Eagle Eye to power its Treasured by Metro loyalty revamp, adding personalised, omnichannel rewards and promotions.
Australian boardroom glowing lock table data lifecycle privacy

AI and data breaches force new approach to privacy

Last week
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customer data
Rising data breaches and rapid AI adoption are forcing Australian boards to rethink privacy, shifting focus from perimeter security to full data lifecycle.
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AI forces Australian firms to make privacy a priority

Last week
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customer data
AI’s rapid spread is forcing Australian organisations to treat data privacy as a constant priority, reshaping risk, policy and vendor scrutiny.
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Snowflake unveils AI Data Cloud ‘Energy Solutions’

Last week
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customer data
Snowflake launches Energy Solutions for its AI Data Cloud, unifying energy sector data to modernise grid planning and asset management.
Edmund ng melissa

AI data matching: boosting accuracy & cutting costs

Last month
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customer data
As data grows messy and massive, AI-powered matching promises sharper insight, lower long-run costs and an edge over rigid rule-based tools.
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Syrenis launches US hub to tap privacy tech demand

Last month
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customer data
Syrenis opens an Atlanta hub to drive North American growth as state privacy laws fuel demand for consent and preference tech.
Overwhelmed pro with tangled dashboards over clear data foundation

GTM is having its 'more tools fewer results' moment

Last month
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customer data
GTM teams drowning in tools are learning that speed and automation cannot rescue growth without trusted data and solid system foundations.