Dejan Deklich stories
{
"introduction": "
Dejan Deklich is an insightful author who focuses on advancements in cloud communications and enterprise telephony. His writing often highlights the innovative solutions provided by 8x8, a company dedicated to enhancing cloud-based services for modern organisations.
Dejan's interests are particularly evident in his articles about 8x8's consistent efforts to improve uptime reliability and integrate robust telephony features within widely-used platforms like Microsoft Teams. Through his stories, he sheds light on technological innovations that support hybrid workforces and seamless customer engagement.
" }![Story image](../../../../../uploads/story/2021/08/17/preview_Dave_Sipes.webp)
8x8 celebrates 'Challenger' position on Gartner MQ for Contact Centre as a Service
Tue, 17th Aug 2021
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crm
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uc
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martech
8x8 CEO Dave Sipes says the recognition validates the company’s commitment to the four pillars of great customer service.
![Story image](../../../../../uploads/story/2021/08/16/preview_GettyImages-1024683140.webp)
8x8 says it's raising the bar for cloud communications with 99.999% global uptime SLA
Mon, 16th Aug 2021
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uc
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8x8
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contact centre
8x8's XCaaS solution offers 99.999% uptime and guarantees reliability for organisations with hybrid workforces.
![Story image](../../../../../uploads/story/2021/03/19/preview_8x8.webp)
8x8 launches Microsoft Teams contact centre solution
Mon, 22nd Mar 2021
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crm
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uc
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martech
8x8 launches new contact centre solution for Microsoft Teams, enabling enhanced customer engagement and global telephony capabilities.
![Story image](../../../../../uploads/story/2020/06/12/preview_GettyImages-1215748681.webp)
8x8 brings enterprise telephony to Microsoft Teams
Fri, 12th Jun 2020
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uc
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hybrid & remote work
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voip
8x8 has added Voice for Microsoft Teams to enable enterprise cloud telephony, keeping the Teams experience unchanged for end users.