Documentation stories

Why digital experience testing is the future
Wed, 1st Feb 2023
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testing
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cx
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devsecops
A lingering question on the minds of many CXOs I interact with is what they should do to stand out in today's intensely competitive market. My answer: build a unique digital experience for customers.

Adobe study finds lack of digital trust and utilisation in Australian Government agencies
Mon, 4th Jul 2022
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cloud services
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martech
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creative technologies
New research commissioned by Adobe has revealed a significant lack of digital trust within Australian Government departments, along with the continued underutilisation of key digital processes.

CFOs using digital workers and AI to prevent unnecessary loss
Wed, 18th May 2022
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fleet management
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ai
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excel
New technology is now allowing CFOs to use digital workers to automate their accounting processes, making it easier for them to avoid unnecessary losses.

Digital audio improves productivity, governance and competitive advantages
Wed, 30th Mar 2022
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ai
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productivity
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viq solutions
The business world is seldom simple, nor is the daily running of a busy legal firm. Like any evidence-based industry, there are always risks, nuances, mitigating factors, and an element of uncertainty.

Class announces launch of new CLR system through NowInfinity
Wed, 2nd Mar 2022
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bi
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big data
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data analytics
Australian wealth accounting solutions provider Class has announced the launch of a new on-demand client legal review service on its legal documentation platform, NowInfinity.

Bendigo and Adelaide Bank chooses EncompaaS to help enhance compliance
Mon, 13th Dec 2021
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paas
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ai
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saas
Bendigo and Adelaide Bank has chosen SaaS provider EncompaaS to automate its electronic document compliance going forward.

Investing in digital trust for the post-pandemic business landscape
Thu, 25th Feb 2021
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document management
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ecm
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printing
Business leaders in 2021 need to make sustainable investments to give their organisations a much-needed resilience boost to tackle new disruptions, while still enabling growth.

Adobe releases 'Liquid Mode' to make PDFs more mobile-friendly
Fri, 25th Sep 2020
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printing
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document management
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ecm
Adobe has a vision for the digital document, and it goes beyond large desktop or notebook screens to encapsulate other modern ways of working, such as mobile devices.

Nitro report suggests poor document workflows hurt knowledge workers
Mon, 4th Nov 2019
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document management
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ecm
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printing
Inefficient document workflows are leading to fragmented, repetitive tasks that are stressing employees out and may even have an impact on how many people walk off the job.

Kaseya partners with IT Glue on documentation solution
Wed, 21st Mar 2018
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it automation
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kaseya
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partnerships
Kaseya and IT Glue say the partnership enables MSPs to improve agent productivity, reduce training time for techs, and maintain staff flexibility.

Creating order in the document chaos
Mon, 1st Aug 2011
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printing
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contact centre
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document management
An organisation can turn its myriad of direct customer communications from an expensive cottage industry into one of its most powerful business and brand building assets.