Ecosystm & Verint Playbook highlights wider scope needed for CX strategies
New Ecosystm and Verint Playbook suggests businesses need to broaden their CX strategies beyond generic telephony-based systems.
'Sustainability goals not matching ambition in global businesses, study reveals'
A new study reveals a wide gap between the high sustainability ambitions of global businesses and their actions.
JumpCloud and Google Cloud announce joint hybrid workforce offering
JumpCloud partners with Google Cloud to offer businesses a combined solution that enhances security and manages hybrid workforces.
RealWear unveils new products for its productivity platform
RealWear launches RealWear Connect, RealWear App Marketplace, and Developer Toolkit in a bid to become a full productivity platform for frontline professionals.
InterSystems' study inspects ANZ's healthcare interoperability
InterSystems' study reveals changes in Australia and New Zealand's interoperability landscapes will boost data-driven care.
Data analytics a struggle for ANZ healthcare organisations
Most Australian and New Zealand healthcare organizations struggle to use data analytics, according to a study by InterSystems and Ecosystm.
Workplace design a crucial factor for better employee experience - report
Workplace design is crucial for employee wellbeing and productivity, with a study showing the importance of flexible work options and improved office spaces.
Aqua Security announces new global partner ecosystem initiative
Aqua Security has introduced its new global partner ecosystem program, which looks to put further emphasis on customer outcomes and experiences.
Smarter tech investments can streamline collaboration for insurers
Smarter technology investments can streamline collaboration for insurers, increasing efficiency, lowering costs and providing a better customer experience. .
Vertiv survey shows increased focus on building out the edge
Edge computing investments are set to change the profile of the data centre ecosystem over the next five years, according to a new survey by Vertiv.
Access4 announces strategic global partnership with UJET
Access4 will now offer UJET's cloud contact centre solutions to assist in unifying and enhancing the customer experience.
What is network optimisation and why is it so important?
Network optimization is crucial for businesses in the digital age, enhancing security, productivity, and customer experience.
Customer experience key to post-pandemic prosperity, finds report
Boards of directors and senior management now want to turn their businesses towards digital customer communications.
Ecosystm teams up with Capgemini to accelerate growth
Ecosystm partners with Capgemini to enhance its digital growth and user experience.
Analyst firm Ecosystm opens up research cache free for use
Analyst research reports, video content, blogs and other features are now available to provide industry leaders with information and analysis on technology.
AU govt agencies sacrificing records management compliance - survey
Almost a quarter of surveyed did not transfer eligible records to an archival authority in the last year. Of those, 41% did not know why.
IWD 2020 interview: BlackLine's Claudia Pirko & Ecosystm's Jannat Maqbool
Tech leaders Pirko & Maqbool discuss driving diversity and inspiring women in the tech sector for Intl Women's Day.
Mobile bandwidth and software-defined networks to mould Australian telco sector in 2020
Ongoing changes in networking technology will cause a rethink of conventional local area and wide area networks.
Forecast: Ecosystm’s top 6 cybersecurity trends for 2020
Aussie IT pros peg cybersecurity as top worry for 2020, with escalating threats looming.
AFIN, Ecosystm to bring global fintech marketplace to NZ
According to AFIN, the platform will enable fintechs and financial institutions to leverage technologies such as compliance as a service.
Compliance and cloud making SME security more complex
As compliance requirements continue to filter through the supply chain, they can come as a rude shock to a small business, says Ecosystm.
Fintech investment to surge in 2020
Banks and govts to ramp up Fintech, sparking innovation and inclusion, reveals Ecosystm study.
How cloud technologies are shaping the data-driven contact centre
According to a global Ecosystm cloud study, more than half (53%) of organisations have increased work processes and efficiency as a result of using the cloud.
Ecosystm expands Auckland team with two new appointments
Ecosystm boosts NZ team with two key advisors focusing on telecoms and FinTech growth.