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Oracle NetSuite: Trust AI the way you'd trust a new hire
Software-as-a-Service

Oracle NetSuite: Trust AI the way you'd trust a new hire

Oracle NetSuite's Brian Chess says trust is earned and built over time and through experience. That doesn't change when agentic AI is involved.

By Donovan Jackson • 7 min read • Yesterday
Twilio evolves from APIs to conversational trust
Customer Experience

Twilio evolves from APIs to conversational trust

As AI agents proliferate, Twilio is focusing on trusted, governed communications infrastructure rather than the apps that sit on top of it.

By Anthony Caruana • 4 min read • 2 days ago
Twilio bets on conversation infrastructure for the agentic AI era
Digital Transformation

Twilio bets on conversation infrastructure for the agentic AI era

Twilio says enterprise AI will fail without the communications plumbing to link customer data, channels and human workers across touchpoints.

By Anthony Caruana • 4 min read • 2 days ago
CU Medicine's Philip Chiu: Surgery goes digital, but the surgeon stays
Robotics

CU Medicine's Philip Chiu: Surgery goes digital, but the surgeon stays

CU Medicine Dean Philip Chiu says AI and robotics will take surgery from analogue to digital, with embodied AI assisting the surgeon.

By Donovan Jackson • 6 min read • 3 days ago
Oracle: Fusion agents stop recommending and start doing
Software-as-a-Service

Oracle: Fusion agents stop recommending and start doing

Oracle used its AI World keynote to show Fusion agents that act rather than advise, with Spectrum's AskHR and Burger King Italia as proof points.

By Donovan Jackson • 5 min read • 3 days ago
Netskope launches Catalyst program: Facilitate, secure and get out of the way
Network Security

Netskope launches Catalyst program: Facilitate, secure and get out of the way

Netskope's revamped Catalyst MSP/SP Program and Partner Orchestrator aim to have MSP customers flexibly provisioned within 15 minutes.

By Donovan Jackson • 4 min read • 3 days ago
Oracle's racers: AI removes the grind, increases focus
AI Agents

Oracle's racers: AI removes the grind, increases focus

Oracle Red Bull Racing and SailGP provide insights into AI's relentless incursion into the world of human performance.

By Donovan Jackson • 5 min read • 3 days ago
Transform your business with Telstra Adaptive Networks
Disaster Recovery

Transform your business with Telstra Adaptive Networks

Businesses facing outages and surging demand can now reroute traffic, scale bandwidth and cut IT admin as Telstra's network adapts in real time.

By Anthony Caruana • 6 min read • Last week
BeyondTrust: Agentic AI is an 'old new' identity problem
Privileged Access Management

BeyondTrust: Agentic AI is an 'old new' identity problem

Gartner says Fortune 500 firms could run 150,000 AI agents by 2028, raising the risk of overprivileged machine identities.

By Donovan Jackson • 5 min read • Last week
Tributech: AI is rewriting the threat model for Europe's CNI
Manufacturing

Tributech: AI is rewriting the threat model for Europe's CNI

New UK reporting rules and AI-enabled attacks are leaving critical infrastructure operators with far less time to spot and contain breaches.

By Jake MacAndrew • 4 min read • Last week
Fortinet: The AI challenge is visibility and control, not permission
Firewalls

Fortinet: The AI challenge is visibility and control, not permission

Shadow AI is driving higher breach and compliance risks, with exposed firms incurring around $670,000 more in data-breach costs.

By Donovan Jackson • 5 min read • This month
Scaling AI means reinventing how work gets done
Human Capital Management

Scaling AI means reinventing how work gets done

The shift could reshape hiring, audits and pay as firms move from AI pilots to automated workflows that rely on new guardrails.

By Anthony Caruana • 4 min read • This month

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Editor interview stories

Secure Code Warrior founders named NSW Entrepreneur of the Year
Cybersecurity

Secure Code Warrior founders named NSW Entrepreneur of the Year

The win underscores the rise of a Sydney-born cybersecurity firm now serving more than 600 clients worldwide and employing over 200 staff.

By David Shilovsky • 3 min read • Yesterday
TechnologyOne rethinks AI-enabled student services
Digital Transformation

TechnologyOne rethinks AI-enabled student services

Students could soon avoid hunting through university portals, as TechnologyOne's new AI agent handles enrolment, deferrals and course changes in one chat.

By David Shilovsky • 5 min read • 3 days ago
La Fosse CEO: Tech hire aid key amid possible 'do-nothing' budget
Digital Transformation

La Fosse CEO: Tech hire aid key amid possible 'do-nothing' budget

Employers fear higher taxes and weak incentives will keep hiring and training subdued, as the government prepares a cautious Autumn Budget.

By Jake MacAndrew • 4 min read • 3 days ago
Annexa targets new AI opportunities at SuiteWorld 2026
Customer Relationship Management

Annexa targets new AI opportunities at SuiteWorld 2026

Annexa says mid-market businesses can lift productivity without adding staff by automating routine ERP work and unlocking new sales chances.

By David Shilovsky • 5 min read • Last week
Capital One CTO on the drive to expand talent in Canada
Digital Transformation

Capital One CTO on the drive to expand talent in Canada

Broader project work across Canada and the US is helping Capital One retain engineers amid fierce competition for tech talent.

By Jake MacAndrew • 3 min read • Last week
Float: Exposing the hidden costs of insurance premiums
Artificial Intelligence

Float: Exposing the hidden costs of insurance premiums

Policyholders could save thousands as Float says hidden commissions of 15% to 25% and admin-heavy renewals are inflating premiums.

By Donovan Jackson • 5 min read • This month