Efma stories
Insurance market undergoing huge digital disruption
Fri, 17th Sep 2021
#
insurance
#
capgemini
#
online experience
Half of insurance customers in the UK are considering coverage from digital players, forcing traditional insurers to seek partnerships for survival.
Traditional banks under pressure to rise to fintech competition
Tue, 1st Jun 2021
#
fintech
#
martech
#
commerce systems
Traditional banks are investing in digital-only subsidiaries as fintech firms become more profitable, according to the World FinTech Report 2021.
Fintechs continuing to drive customer centricity - report
Fri, 2nd Mar 2018
#
crm
#
fintech
#
cx
The rise of fintechs is leading to collaboration with traditional financial firms, according to the World Fintech Report 2018.
Open banking - Australia, behind the eight ball, report says
Fri, 23rd Jun 2017
#
fintech
#
api
#
capgemini
Australia lags in the global open banking trend, risking customer disengagement, warns a Capgemini-Efma report.