Engagement stories - Page 2
Video: 10 Minute IT Jams - An update from XRii
Matthew Endresz, who is the CEO of XRii, joins us today to tell us more about XRii and what they are doing in the APAC region.
CustomerAI fuels next generation of customer relationships
Twilio has unveiled new CustomerAI solutions that it says will unlock the power of artificial intelligence for hundreds of thousands of businesses.
XRii unveils sports marketing campaigns using AR and VR
The company reveals how sports clubs are creating innovative and impactful digital experiences with experiential marketing that drive results.
Australian Unity appoints New General Manager of Enterprise Data
Craig Rowlands appointed as General Manager of Enterprise Data at Australian Unity, enhancing data capabilities and driving business growth.
Loyalty Now appoints Anurag Vasisth to ALA Advisory Board
Anurag Vasisth of Loyalty Now joins the Advisory Board of Australian Loyalty Association, strengthening strategic partnership and industry expertise.
Software tools present potential solution to employee well-being
Employee well-being is a strategic advantage in the digital age, says software solutions provider Advanced. Low engagement costs $8.8tn globally.
Vonage empowers customer engagement with latest release
Vonage enhances their Conversational Commerce solution, adding new features and capabilities to elevate customer engagement.
How is working from home impacting remote employees?
How can employers overcome these hurdles, ensure their remote employees are happy and healthy and stay afloat in today’s economy?.
Silver Fern Farms deploys Oracle Fusion Cloud HCM
New Zealand meat processor Silver Fern Farms has deployed Oracle Fusion Cloud HCM, boosting employee engagement by more than 60%.
IWD 2023: Culture Matters - How to Cultivate Elite, Highly Effective Teams
I've been a manager for more than 15 years, and during that time, I've learned not only from others' mistakes and best practices but from my own.
Prioritising a digital-first customer experience strategy
The impacts of a digital-first society on contact centres are significant and require a digital-first customer experience strategy.
Listen and act: Why hotels need better guest engagement
Hoteliers must engage with guests and monitor online feedback to shape the guest experience and maintain a positive online reputation.
Rakuten Advertising appoints new Commercial Director for China
Rakuten Advertising appoints Neil Cao as Commercial Director for China, aiming to accelerate growth and develop performance marketing strategies.
Couchbase appoints Fidelma Butler as Chief People Officer
Cloud database platform company, Couchbase, appoints Fidelma Butler as Chief People Officer to lead SaaS team scaling and building company culture.
Nutanix has a new APJ Customer Success Director
Nutanix hires Natalie Chrara as Director of Customer Success for APJ region, bringing 20yrs of experience in tech sales leadership and CCO roles.
Calabrio appoints Jim Davies as Chief Experience Officer
Former Gartner analyst Jim Davies becomes Calabrio's Chief Experience Officer, prioritizing customer-first contact center strategies and VoC insights.
Nutanix rolls out next era of its global partner program
Nutanix launches revamped Elevate partner program to improve partner engagement and support throughout the customer lifecycle.
Changing the customer engagement game with ERP
In this climate especially, deliberate and actionable strategies to enhance the customer experience should be at the top of the to do list.
VMware appoints Tan Siew as Singapore country manager
Singapore appoints Tan Siew San as VMware country manager—her 20 years of IT and team leadership experience will help drive business growth in Singapore.
Compono appoints Trent Innes as CEO
Former Xero MD, Trent Innes, appointed as CEO of Compono, aiming to lead the firm's next stage of growth into new markets. #leadership #talent.
Five ways marketers can satisfy their 'sweet tooth' in a cookie-less world
We’ve been discussing the death of the cookie for a long time. Google announced plans to entirely phase out third-party cookies within two years.
Modern Campus appoints Jessica Phinn as Chief People Officer
Modern Campus appoints Jessica Phinn as Chief People Officer to lead all aspects of HR and continue exponential growth through talent engagement.
Workday helps Chorus connect well-being to business performance
Chorus, a New Zealand telecommunications infrastructure business, has implemented technology that links well-being with business performance.
70% of ANZ companies struggle with hybrid work - ADAPT
ADAPT has called on Australian digital leaders to adopt five practices to improve employee experience amidst severe and lasting skills shortages.