Lalamove boosts sales and customer engagement with Freshworks tools
Lalamove utilises Freshworks' tools Freshdesk and Freshsales to improve sales conversion by 24% and customer engagement by 58%.
Bitkub Exchange selects Freshworks to boost customer support
Bitkub, the leading crypto exchange in ASEAN, has partnered with Freshworks to enhance its customer service operations.
Crocus customer service system blossoms with Freshdesk
Since implementing Freshdesk to handle the spike in customer enquiries during the pandemic, Crocus has reduced its typical customer-first response time by 91%.
Freshworks expands local product hosting on Sydney data centre
Launched in January last year, the Sydney data centre already hosts the popular Freshdesk and Freshservice products.
Freshworks launches first APAC data center in Sydney
Freshworks opens its 1st APAC data centre in Sydney, bolstering security & privacy for Australian clients.