Incident management stories - Page 3
The do's and don’ts of responding to ransomware
Thu, 11th May 2017
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malware
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ransomware
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cybersecurity
Ransomware set to increase in volume and variety in 2017, but a smart incident response strategy can help prevent losses.
To speed up crisis response - just get texting, says Soprano
Tue, 4th Apr 2017
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cloud services
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dr
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sms
Australian software design firm, Soprano Design, has added its crisis management tool, RapidAlert, to the Mobile Enterprise Messaging Suite (MEMS).
FrontRange turns up the HEAT
Thu, 21st Mar 2013
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compliance
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it infrastructure
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frontrange
IT service management company reveals major upgrade to HEAT service management.
Service with a smile
Wed, 1st Jul 2009
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it infrastructure
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incident management
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it management
Organisations facing IT management changes can consolidate their service desk for streamlined support, higher service levels, and reduced costs.