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IT operations management stories

ManageEngine rolls out autonomous AI agents across suite
Data Protection

ManageEngine rolls out autonomous AI agents across suite

The move gives IT teams autonomous agents for service desks, security and endpoint work, while ManageEngine says customer data stays private.

By Mark Tarre • 3 min read • Last week
Selector launches AI multi-cloud observability for hybrids
Private Cloud

Selector launches AI multi-cloud observability for hybrids

It could cut outage times for hybrid IT teams by unifying cloud, network and infrastructure data across public, private and on-premises systems.

By Sofiah Nichole Salivio • 3 min read • Last week
Riverbed unveils Zero Disruption AI observability tools
Software-as-a-Service

Riverbed unveils Zero Disruption AI observability tools

The new features aim to help IT teams spot and fix digital workplace glitches before employees are affected, as AI use grows.

By Sean Mitchell • 5 min read • Last week
Riverbed says go from ticket queues to zero disruption
Digital Transformation

Riverbed says go from ticket queues to zero disruption

AI-driven support tools could cut employee downtime, as Riverbed argues that fewer tickets may still hide unresolved problems.

By Anthony Caruana • 4 min read • Last week
IT teams wary as automation races ahead, SolarWinds says
Data Protection

IT teams wary as automation races ahead, SolarWinds says

Data privacy and accuracy fears are slowing uptake as nearly half of IT professionals question AI tools now entering their workplaces.

By Sofiah Nichole Salivio • 3 min read • Last week
Dell launches AI-ready storage, servers & cloud tools
Virtualisation

Dell launches AI-ready storage, servers & cloud tools

Businesses face rising data centre pressure as Dell adds storage, servers and automation tools for AI and legacy workloads.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Selector launches AI multi-cloud observability for hybrid
Private Cloud

Selector launches AI multi-cloud observability for hybrid

The launch aims to cut outages and speed diagnosis for enterprises juggling fragmented monitoring across hybrid cloud and on-premise systems.

By Sean Mitchell • 3 min read • Last week
Freshworks launches Freddy AI Agent Studio for service
Software-as-a-Service

Freshworks launches Freddy AI Agent Studio for service

Longer after-hours waits for IT help could ease as the new studio lets firms build no-code agents for tasks across Teams, Slack and portals.

By Sofiah Nichole Salivio • 4 min read • This month
Tanium launches Atlas in APAC to speed IT response
Endpoint Protection

Tanium launches Atlas in APAC to speed IT response

Faster cyber attacks are forcing IT and security teams to act more quickly across large endpoint estates as Tanium expands its AI platform in APAC.

By Sean Mitchell • 4 min read • This month
HPE unveils GreenLake upgrades for AI & private cloud
Virtualisation

HPE unveils GreenLake upgrades for AI & private cloud

Rising virtualisation costs and AI demands are pushing organisations towards HPE's updated GreenLake stack for simpler private cloud and data protection.

By Joseph Gabriel Lagonsin • 5 min read • This month
Omnissa adds Windows Server management to Workspace ONE
Internet of Things

Omnissa adds Windows Server management to Workspace ONE

Omnissa expands Workspace ONE with Windows Server management, aiming to cut costs and simplify IT operations with one cloud console.

By Sean Mitchell • 4 min read • This month
Avantra 26 adds AI root cause tool for SAP operations
DevOps

Avantra 26 adds AI root cause tool for SAP operations

Avantra 26 adds AI root cause analysis tool to speed SAP incident resolution and deepen links with Cloud ALM and BTP.

By Joseph Gabriel Lagonsin • 4 min read • This month
Atera offers fee-free Robin if AI misses support target
Digital Transformation

Atera offers fee-free Robin if AI misses support target

Atera will waive all fees for Robin if the autonomous IT agent fails to resolve 50% of targeted technical tickets within 90 days.

By Joseph Gabriel Lagonsin • 4 min read • This month
Kyndryl adds AI to prevent IT outages before they happen
Hybrid Cloud

Kyndryl adds AI to prevent IT outages before they happen

Enterprises using Kyndryl Bridge have seen fewer outages and lower maintenance costs as AI flags IT risks before systems fail.

By Joseph Gabriel Lagonsin • 4 min read • This month
Why trust is the bottleneck for AI-driven operations
DevOps

Why trust is the bottleneck for AI-driven operations

The shift to autonomous IT is stalling because teams will only let AI act when its decisions are transparent, explainable and controlled.

By Karthik SJ • 4 min read • This month
Tanium & ServiceNow launch autonomous IT product
Digital Transformation

Tanium & ServiceNow launch autonomous IT product

Live endpoint data will now feed ServiceNow workflows, aiming to cut incident response times and automate patching across large fleets.

By Joseph Gabriel Lagonsin • 4 min read • This month
Tanium, ServiceNow launch autonomous IT operations tool
Software-as-a-Service

Tanium, ServiceNow launch autonomous IT operations tool

The tie-up aims to cut investigation times and patching errors by feeding live endpoint data into ServiceNow workflows and AI agents.

By Joseph Gabriel Lagonsin • 4 min read • This month

Stories from Other Regions

IT operations management stories

WellData wins 50 contracts as database demand grows
Disaster Recovery

WellData wins 50 contracts as database demand grows

Database outages are pushing more retailers and healthcare groups to hire external specialists, driving more than 50 new WellData contracts.

By Joseph Gabriel Lagonsin • 3 min read • This month