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IT operations management stories

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TRENDS builds Boomi data backbone to power rapid growth

Today
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it operations management
TRENDS taps Boomi to unify 50+ systems, tackling complexity as revenue surges from NZD $10 million to NZD $130 million in a decade.
Ai unified endpoint management admin at desk flat illustration

Hexnode embeds upgraded Genie AI to run UEM actions

Today
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it operations management
Hexnode embeds its upgraded Genie AI into the UEM console, letting admins query inventory, execute device commands and automate fixes in chat.
Overwhelmed it control room microsoft automation governance chaos

Governance gaps stall Microsoft automation at scale

Yesterday
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it operations management
Governance gaps and tool sprawl are stalling Microsoft automation at scale, with most large IT teams lacking control, visibility and integration.
Advisor demo

ScienceLogic unveils Skylar Advisor for AI-led IT ops

Last week
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it operations management
ScienceLogic launches Skylar Advisor, an AI-native IT ops assistant that proactively surfaces guidance and prioritises actions in real time.
Modern it ops room wall dashboards ai observability engineers

Gartner names Komodor key vendor in AI SRE tooling

Last week
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it operations management
Gartner names Komodor a Representative Vendor in its AI SRE tooling guide, as it predicts 85% of enterprises will adopt such tools by 2029.
Layered metallic staircase partner tiers global it support

SolarWinds revamps global partner programme with tiers

Last week
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it operations management
SolarWinds refreshes global partner programme with tiered incentives, richer marketing support, and new training and specialisation tracks.
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ControlUp adds product & alliances leaders to fuel growth

Last week
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it operations management
ControlUp names Gadi Feldman chief product officer and Bob Johnson SVP alliances to drive product innovation and partner-led global growth.
Venkat ramakrishnan

NeuBird AI names Venkat Ramakrishnan president & COO

Last week
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it operations management
NeuBird AI appoints Venkat Ramakrishnan president and COO to scale its agentic AI SRE platform and expand global commercial operations.
Jay snyder

Dynatrace enhances multi-cloud automation & visibility

Last week
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it operations management
Dynatrace extends automation and observability tools across AWS, Azure and Google Cloud to simplify complex multi-cloud operations.
Modern us ops center ai cloud monitoring multicloud wall screens

Dynatrace unveils agentic AI push with new platform tools

Last month
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it operations management
Dynatrace launches Intelligence platform with agentic AI, deeper cloud hooks and next-gen RUM to tackle escalating data and ops complexity.
Enterprise it ops center dashboards core system endpoints team

ControlUp buys Unipath to boost agentic AI automation

Last month
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it operations management
ControlUp snaps up Unipath to fold security automation into its platform and push deeper into agentic AI for autonomous endpoint management.
Cinematic cloud operations control room self healing infrastructure

Dynatrace unveils agentic AI system for autonomous ops

Last month
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it operations management
Dynatrace launches an agentic AI operations layer to automate cloud and AI-native workloads, aiming for self-healing, autonomous observability.
Boardroom ai agents confined glass wall networks ops control room

Security fears keep half of agentic AI stuck in pilots

Last month
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it operations management
Security and governance fears keep half of agentic AI stuck in pilots, even as leaders raise budgets and pursue tightly supervised use cases.
Moody uk it operations office night burnout cluttered monitors

Alert fatigue drives UK IT outages & rising burnout

Last month
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it operations management
UK IT teams say alert fatigue and tool overload are driving outages, customer disruption and rising burnout, Splunk research shows.
Modern devops ops room smooth monitoring dashboards high activity

New Relic links AI observability to faster deployments

Last month
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it operations management
New Relic data links use of its AI observability tools to 27% less alert noise, 25% faster fixes and up to fivefold higher deployment rates.
Steve tack

Dynatrace wins top observability & cloud security nods

Last month
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it operations management
Dynatrace wins dual accolades as Gartner customers’ choice and ISG Leader for observability and cloud-native security in 2025 reports.
Msp operations center dashboards it manager hybrid endpoints

ControlUp unveils multi-tenant DEX platform for MSPs

Last month
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it operations management
ControlUp has launched a multi-tenant digital experience platform and partner programme to help MSPs automate IT, boost CX and grow revenue.
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Atlanta Hawks partner with ManageEngine on IT overhaul

Last month
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it operations management
Atlanta Hawks tap ManageEngine to unify IT across State Farm Arena, boosting live event reliability and real-time visibility for fans.
It manager ai voice agent monitoring automated cloud workflows

ServiceNow deepens OpenAI deal to power voice, agents

Last month
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it operations management
ServiceNow expands its OpenAI partnership to embed GPT-5.2 voice agents and automation more deeply into enterprise workflows and IT systems.
It command center windows dashboards security patch monitoring office

Tanium named Leader in IDC report on Windows tools

Last month
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it operations management
Tanium again tops IDC MarketScape rankings, named a Leader for worldwide Windows-focused endpoint management tools for 2025-2026.