IT operations management stories
Security and governance fears keep half of agentic AI stuck in pilots, even as leaders raise budgets and pursue tightly supervised use cases.
New Relic data links use of its AI observability tools to 27% less alert noise, 25% faster fixes and up to fivefold higher deployment rates.
Dynatrace wins dual accolades as Gartner customers' choice and ISG Leader for observability and cloud-native security in 2025 reports.
ControlUp has launched a multi-tenant digital experience platform and partner programme to help MSPs automate IT, boost CX and grow revenue.
ServiceNow expands its OpenAI partnership to embed GPT-5.2 voice agents and automation more deeply into enterprise workflows and IT systems.
Tanium again tops IDC MarketScape rankings, named a Leader for worldwide Windows-focused endpoint management tools for 2025-2026.
Tanium named Leader in Gartner's first 2026 Magic Quadrant for Endpoint Management Tools, scoring highest for Completeness of Vision.
Dell boosts PowerStore with 30TB QLC drives, metro sync replication and new NFSv4.2 features to pack in more data and harden resilience.
Tanium named a Leader in Gartner's first Magic Quadrant for Endpoint Management Tools as demand for AI-driven autonomous IT surges.
VOSS launches v25.3 of its workplace platform, boosting AI assistant Wingman, Microsoft 365 security, Teams insights and DEM capabilities.
Recast hires former Jamf leader Jake Mosey as chief product officer to steer Intune-focused tools via closer community-driven input.
xtype sees demand surge as global firms race to tighten ServiceNow governance and prepare AI-driven change across sprawling estates.
Recast Software lands 12 G2 Winter 2026 badges, underscoring strong customer-led momentum for its Microsoft-focused endpoint tools.
Tanium named a Leader in the 2026 Gartner Magic Quadrant for Endpoint Management Tools, underscoring its role in unified cyber and IT operations.
Omnissa has been named an IDC MarketScape leader in four unified endpoint management segments, spanning Apple, Windows, frontline and IoT.
HCLSoftware has introduced a BigFix Secure Resilient Operations model with Agentic AI to unify IT and security on a single cloud-native platform.
UK IT teams say alert fatigue and tool overload are driving outages, customer disruption and rising burnout, Splunk research shows.
Atlanta Hawks tap ManageEngine to unify IT across State Farm Arena, boosting live event reliability and real-time visibility for fans.
SIOS predicts high availability clustering will underpin secure hybrid clouds, disaster recovery and AI resilience strategies by 2026.
Hyperautomation helps MSPs boost margins, overcome skills shortages and unlock new revenue by automating audits, compliance and network management.