John Berry stories
Incumbent banks must embrace data-centric capabilities
Retail banks are lagging in their ability to offer true omnichannel experiences, as customers pivot to competitors that offer more personalised experiences.
Insurance market undergoing huge digital disruption
Half of insurance customers in the UK are considering coverage from digital players, forcing traditional insurers to seek partnerships for survival.
Traditional banks under pressure to rise to fintech competition
Traditional banks are investing in digital-only subsidiaries as fintech firms become more profitable, according to the World FinTech Report 2021.