Keith Dawson stories
{
"introduction": "
Keith Dawson is an accomplished writer who focuses on technological advancements and business trends. In his latest column, he delves into the launch of NICE's ElevateAI, an innovative AI as a Service (AIaaS) offering designed to enhance customer interactions via developer-friendly APIs and unmatched CX data.
In another piece, Dawson celebrates the five-year milestone of Zoho One, highlighting its impressive growth and increasing traction in the market. With 50,000 organisations relying on Zoho One, its comprehensive suite of tools demonstrates significant value and capability in running businesses efficiently.
" }
NICE launches ElevateAI, an AI as a Service (AIaaS)
Fri, 16th Dec 2022
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uc
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cx
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martech
ElevateAI will provide on-demand access to NICE's unrivalled CX data and AI via developer-friendly APIs, to improve customer interactions.
Zoho One turns five, records growth and upmarket momentum
Fri, 14th Oct 2022
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partner programmes
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productivity
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cloud services
50,000 organisations trust the breadth, depth, and value of Zoho One to run their businesses, as noted by the company.