Knowledge Management stories

Thoughtworks has aided carsales in Australia to boost engineering and launch an AI-powered car recommendation tool, enhancing customer experience and delivery speed.

A report reveals 42% of workplace information accessed is irrelevant, causing staff frustration and a daily three-hour loss in productivity.

Legal professionals worldwide prioritise robust document management systems over AI, aiming to boost efficiency before adopting advanced legal technology, finds iManage report.

Moveworks has announced a strategic partnership with Stack Overflow, integrating Stack Overflow for Teams into its AI Agent Marketplace to enhance workplace collaboration.

OpenText has launched Project Titanium X with Cloud Editions 25.2, a cutting-edge Information Management platform designed for advanced business operations.

Google has unveiled new features for its Agentspace product to enhance AI agent adoption in businesses, promising streamlined processes and improved security.

Talkdesk has launched its Knowledge Creator feature, leveraging generative AI to transform customer service knowledge bases and improve agent support.

iManage has unveiled enhancements to its AI strategy, including updates to Ask iManage and Insight+, aimed at boosting efficiency for users globally.

Supervised has launched its AI-powered platform, enabling managers to directly oversee up to 30 reports, transforming management in enterprise structures.

As law firms increasingly adopt AI for efficiency, experts warn that superficial gains are insufficient to reshape value delivery for clients.

TechWorks has launched TechWorks-AI, a new initiative aimed at promoting AI and machine learning innovation across the UK's deep tech sectors from Bletchley Park.

iManage reports a stellar 42% growth in annual recurring revenue and adds 305 new clients, bolstered by innovations and cloud expansion in 2024.

Siemens Digital Industries Software and the University of Michigan have launched an online course on additive manufacturing with metals, aiming to broaden access and knowledge.

Lexsoft has secured ISO/IEC 27017 certification for its cloud services and expanded its T3 knowledge management solution across the EU, UK, and US.

Tray.ai has launched Merlin Agent Builder, a platform aimed at simplifying AI agent development for enterprises facing significant technology challenges.

Lexsoft Systems has won the 'Knowledge Management Platform Of The Year' award for its T3 GenAI platform at the 2024 LegalTech Breakthrough Awards.

OpenText has launched Cloud Editions 24.4, introducing AI-driven tools to enhance enterprise workflows and multi-cloud connectivity at OpenText World 2024.

Pure Storage has unveiled its GenAI Pod, a full-stack solution for AI projects, while also securing NVIDIA DGX SuperPOD certification for its FlashBlade//S500.

Customer Science Group has launched an AI Accelerator Program, aiming to help contact centres effectively implement AI and enhance customer experiences.

Trellis Data has launched a new AI decoding method, Dynamic Depth Decoding, which could cut computational needs by 68.4% and speed up processes significantly.