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Salesforce unveils Agentforce AI tools for healthcare
Marketing Technologies

Salesforce unveils Agentforce AI tools for healthcare

Salesforce launches Agentforce for Health, promising AI agents to cut admin burdens and streamline patient access, public health and research.

By Mark Tarre • 5 min read • Sat, 7th Mar 2026
RecordPoint unveils MCP Server for governed AI data
Data governance

RecordPoint unveils MCP Server for governed AI data

RecordPoint launches an MCP Server to give AI tools secure, auditable access to governed enterprise data via a standardised interface.

By Mark Tarre • 4 min read • Fri, 6th Mar 2026
From practicing lawyer to legal engineer: Why the safe bet isn't always the best bet
Document Management

From practicing lawyer to legal engineer: Why the safe bet isn't always the best bet

A former BigLaw lawyer explains how swapping the safe partnership track for legal tech unlocked purpose, innovation and a front-row seat to AI.

By Divija Kothari • 4 min read • Fri, 6th Mar 2026
iManage enhances Insight+ to close the AI governance gap
Data Protection

iManage enhances Insight+ to close the AI governance gap

iManage upgrades Insight+ to plug the AI governance gap, adding richer metadata, data warehouse links and multi-region, compliant search.

By Catherine Knowles • 4 min read • Fri, 6th Mar 2026
RecordPoint unveils MCP Server to govern enterprise AI
Data Protection

RecordPoint unveils MCP Server to govern enterprise AI

RecordPoint launches an MCP Server to give AI agents standard, auditable access to governed enterprise data without bespoke connectors.

By Mark Tarre • 4 min read • Fri, 6th Mar 2026
What a stressed market taught me about marketing
Software-as-a-Service

What a stressed market taught me about marketing

In a fatigued legal tech market, one marketing chief found that quiet empathy and mission, not louder features, turned clients into loyal advocates.

By Cynthia Gumbert • 5 min read • Fri, 6th Mar 2026
Ivo opens London, New York hubs amid rapid AI growth
Digital Transformation

Ivo opens London, New York hubs amid rapid AI growth

Legal AI firm Ivo opens London and New York offices and plans to triple headcount, after 600% annual recurring revenue growth.

By Sofiah Nichole Salivio • 4 min read • Fri, 6th Mar 2026
Knowledge equity in the age of AI: Moving from gatekeeper to orchestrator
Customer Relationship Management

Knowledge equity in the age of AI: Moving from gatekeeper to orchestrator

As AI shifts from automating tasks to shaping decisions, leaders must share expertise generously to orchestrate, not gatekeep, knowledge.

By Kylie Harker • 4 min read • Thu, 5th Mar 2026
Automate the tasks, elevate leaders: The case for human-centered AI
Unified Communications

Automate the tasks, elevate leaders: The case for human-centered AI

Law firms are turning to AI to cut drudge work, raising urgent questions about how to protect mentorship, ethics and future leaders.

By Afshaan Jiwaji • 3 min read • Wed, 4th Mar 2026
Why the future of maintenance depends on women - and AI that learns from them
Manufacturing

Why the future of maintenance depends on women - and AI that learns from them

Maintenance's future hinges on bringing more women into the trades and building AI that learns from their full range of expertise.

By Candi Robison • 4 min read • Tue, 3rd Mar 2026
The AI infrastructure trap: Why your 'AI-ready' project may already be obsolete
Digital Transformation

The AI infrastructure trap: Why your 'AI-ready' project may already be obsolete

Banks risk AI 'infrastructure traps' as long projects outpace fast-evolving models, wasting budget while nimbler rivals ship real solutions.

By Fabio Straessle • 4 min read • Mon, 2nd Mar 2026
ServiceNow unveils Autonomous Workforce & EmployeeWorks
Software-as-a-Service

ServiceNow unveils Autonomous Workforce & EmployeeWorks

ServiceNow launches Autonomous Workforce and EmployeeWorks, pairing AI “specialists” with chat-based support to automate routine workplace tasks.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 27th Feb 2026
Notion unveils Custom Agents to automate team workflows
Software-as-a-Service

Notion unveils Custom Agents to automate team workflows

Notion rolls out Custom Agents, AI teammates that automate recurring workflows for Business and Enterprise users in a public beta launch.

By Sean Mitchell • 4 min read • Thu, 26th Feb 2026
CompTIA launches AI course for frontline help desks
DevOps

CompTIA launches AI course for frontline help desks

CompTIA unveils AI Help Desk Essentials course to train frontline IT support teams in safe, effective use of generative AI chatbots.

By Sean Mitchell • 4 min read • Thu, 26th Feb 2026
AI shapes RFP proposal teams as revenue pressure grows
Digital Transformation

AI shapes RFP proposal teams as revenue pressure grows

Rising RFP volumes are stretching proposal teams, leaving bids unfinished and exposing B2B services firms to mounting revenue risk.

By Mark Tarre • 4 min read • Thu, 26th Feb 2026

Stories from Other Regions

Knowledge Management stories

Automating the repeatable, humanising the exceptional: Delivering real AI value with an ontology‑led approach
Digital Transformation

Automating the repeatable, humanising the exceptional: Delivering real AI value with an ontology‑led approach

Lancom champions an ontology‑led AI approach, automating repeatable tasks while elevating human expertise to deliver real business value.

By Priscila Bernardes • 4 min read • Thu, 5th Mar 2026
IWD 2026: Why #GivetoGain Is the antidote to the 'knowledge is power' myth
Unified Communications

IWD 2026: Why #GivetoGain Is the antidote to the 'knowledge is power' myth

This International Women's Day, #GivetoGain urges tech leaders to swap hoarding knowledge for sharing it, unlocking real power and progress.

By Rebecca Taylor • 5 min read • Thu, 5th Mar 2026
How intentional AI adoption is reshaping marketing and sales in tech
Digital Transformation

How intentional AI adoption is reshaping marketing and sales in tech

Deliberate AI adoption is transforming tech marketing and sales, with women leaders driving cultural shifts that unlock new performance gains.

By Ashleigh Becker • 4 min read • Tue, 3rd Mar 2026