The Ultimate Guide to Managed Services
2023 edition
Overview
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary expertise often outsource this specialised field to an expert which provides the technology, guidance and recommendations, support and maintenance required. This is a Managed Services engagement, with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the service provider bills only for work done. The MSP model incentivizes preventative maintenance and is especially popular for mid-sized organisations.
Analyst reports

Canalys on Cybersecurity
Business reliance on IT managed services increases in 2...
Last week

Gartner on Software Asset Management
Crayon named leader for Software Asset Management
Last month

Gartner on Data Protection
11:11 joins AWS partner network to provide data protect...
Mon, 24th Jul 2023
Expert columns

By Aden Axen of Atturra Managed Services
Why PaaS on private cloud is winning over ANZ companies
Yesterday

By Etuate Cocker
Who you gonna call? (When shared responsibility muddies...
Last week

By Gregg Lalle of ConnectWise
Three top tips to prepare MSPs for the future
Fri, 24th Feb 2023
Top players
Recent news

About Somerville
Somerville rebranded as Atturra Managed Services
Today

About Enterprise
Trend Micro redesigns partner programme for a new era o...
Today

About Schneider Electric
Schneider Electric and Hewlett Packard Enterprise boos...
Last month

About Mergers and Acquisitions
Atturra to acquire managed IT services provider Sabervo...
Last month

About IT services
Bluehex acquires 1Call, expanding IT services across Ne...
Mon, 28th Aug 2023
More news

About Zyxel Communications
Zyxel launches bundled network and security services fo...
Fri, 25th Aug 2023

About Ransomware
New security vulnerabilities exploited en masse in 2023...
Wed, 23rd Aug 2023

About Acquire
US consultancy acquires Australian AI company Max Kelse...
Tue, 1st Aug 2023

About SAP
Rimini Street announces expansion of managed services f...
Thu, 27th Jul 2023

About Trustwave
Trustwave expands Fusion offering into Pacific region
Tue, 18th Jul 2023
Even more news

About ICT services
VirtualPlatform launches wholesale ICT services marketp...
Tue, 18th Jul 2023

About SIM
Permaconn launches RAPIDlink 4G secure managed IoT serv...
Fri, 14th Jul 2023

About Data
Rocket Software releases latest version of self-service...
Fri, 7th Jul 2023

About Amazon Web Services
GTT achieves AWS direct connect delivery partner status
Thu, 6th Jul 2023

About Amazon Web Services
TechConnect helps DVConnect's domestic violence respons...
Thu, 29th Jun 2023
Other guides
You can read other related guides from Cloud Services, IT Automation, Cybersecurity, Multi-cloud, and Network Management.
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