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Manhattan adds AI agents & fulfilment tools for retailers
Unified Communications

Manhattan adds AI agents & fulfilment tools for retailers

Retailers could speed service and cut fulfilment costs as Manhattan embeds AI agents, real-time checkout tools and simulation into its omni platform.

By Mark Tarre • 3 min read • Last month
Rainforest upgrades planning with Manhattan cloud tools
Data Analytics

Rainforest upgrades planning with Manhattan cloud tools

Rainforest Distribution will replace legacy tools with Manhattan's cloud planning suite to unify demand, inventory and execution decisions.

By Mark Tarre • 4 min read • Wed, 11th Mar 2026
PharmaCare boosts ANZ warehouse efficiency with WMS revamp
Digital Transformation

PharmaCare boosts ANZ warehouse efficiency with WMS revamp

PharmaCare lifts ANZ warehouse performance with Manhattan SCALE, cutting receiving time 25% and boosting daily pick rates by 20%.

By Mark Tarre • 4 min read • Tue, 10th Feb 2026
Manhattan unveils AI agents across Manhattan Active suite
Unified Communications

Manhattan unveils AI agents across Manhattan Active suite

Manhattan rolls out embedded AI agents across its Active suite, promising real-time automation and custom agent creation for retailers.

By Sean Mitchell • 4 min read • Fri, 16th Jan 2026
Pacsun transforms stores with unified point of sale technology
Customer Experience

Pacsun transforms stores with unified point of sale technology

Pacsun has launched a unified point of sale system in 300+ stores, boosting order fulfilment by 40% and cutting logistics costs by 25%.

By Sean Mitchell • 3 min read • Thu, 20th Nov 2025
Raghav Sibal promoted to lead APAC for Manhattan Associates
Digital Transformation

Raghav Sibal promoted to lead APAC for Manhattan Associates

Manhattan Associates has promoted Raghav Sibal to Vice President, APAC, to lead growth amid rising demand for cloud and AI supply chain solutions in Asia-Pacific.

By Melvin Hipolito • 3 min read • Fri, 22nd Aug 2025
AI & sustainability challenges grow for transport managers
Supply Chain

AI & sustainability challenges grow for transport managers

Most organisations expect to adopt autonomous AI in transport management by 2030, but face barriers including integration, skills shortages, and sustainability pressures.

By Jed Nykolle Harme • 4 min read • Wed, 16th Jul 2025
Manhattan Active Omni adds advanced AI to boost retail services
Unified Communications

Manhattan Active Omni adds advanced AI to boost retail services

Manhattan Associates enhances its Active Omni platform with AI to speed up customer service and support Tap to Pay via iPhone in stores across retail settings.

By Sean Mitchell • 3 min read • Thu, 3rd Jul 2025

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Manhattan Associates stories

Manhattan wins ABA100 award for warehouse innovation
Digital Transformation

Manhattan wins ABA100 award for warehouse innovation

Manhattan wins the ABA100 Supply Chain Innovation Award in Australia for its AI-driven, cloud-native Active Warehouse Management platform.

By Sean Mitchell • 3 min read • Tue, 24th Mar 2026
Rainforest picks Manhattan tech to revamp planning
Digital Transformation

Rainforest picks Manhattan tech to revamp planning

Rainforest Distribution turns to Manhattan's cloud-native planning tech to unify demand, forecasting and replenishment as it scales.

By Sofiah Nichole Salivio • 3 min read • Fri, 13th Mar 2026
UK retailers warned over £1.05bn surge in gift returns
Customer Experience

UK retailers warned over £1.05bn surge in gift returns

UK retailers brace for GBP £1.05bn in post-Christmas returns as fashion fit woes, social commerce and ageing habits strain logistics.

By Karen Joy Bacudo • 4 min read • Tue, 10th Feb 2026
UK retailers face GBP £1.05bn hit from gift returns
Digital Transformation

UK retailers face GBP £1.05bn hit from gift returns

UK retailers brace for a GBP £1.05bn blow from 52 million post-Christmas gift returns, as hybrid shopping and fashion fit issues drive costs.

By Sean Mitchell • 4 min read • Mon, 29th Dec 2025
Retailers face pressure for transparency as supply chains evolve
Supply Chain

Retailers face pressure for transparency as supply chains evolve

Retailers face mounting pressure to boost supply chain transparency and sustainability amid new tax rules and climate regulations reshaping global commerce.

By Sean Mitchell • 4 min read • Mon, 17th Nov 2025
Ghost stock phenomenon hits UK retailers' profits & efficiency
Customer Experience

Ghost stock phenomenon hits UK retailers' profits & efficiency

Ghost stock is costing UK retailers profits and efficiency, with rising returns and inventory errors impacting operations and customer loyalty, says Manhattan Associates.

By Jed Nykolle Harme • 4 min read • Wed, 29th Oct 2025
Australians poised to spend as rates fall but want better deals
Customer Experience

Australians poised to spend as rates fall but want better deals

A survey shows 70% of Australians plan to boost spending as interest rates fall, but demand better deals and stable prices before making big purchases.

By Melvin Hipolito • 3 min read • Wed, 17th Sep 2025
AI & data hurdles stall transport progress & sustainability
Data Analytics

AI & data hurdles stall transport progress & sustainability

AI integration and data quality issues are hindering progress in transportation management, with 48% of organisations losing over 10% of budgets to errors and disruptions.

By Melvin Hipolito • 4 min read • Wed, 16th Jul 2025
Prime Day returns surge poses major challenge for UK retailers
Customer Experience

Prime Day returns surge poses major challenge for UK retailers

Amazon Prime Day returns total 78 million items yearly in the UK, posing major operational and financial challenges for retailers amid rising consumer frustrations.

By Jed Nykolle Harme • 4 min read • Fri, 11th Jul 2025