Mark Humphreys stories

Mark Humphreys is a prolific writer with a keen interest in the technological transformations shaping the utilities sector. An avid observer of industry trends, he specialises in articulating the synergies between technology companies and energy firms as they navigate the digital landscape. Through his writing, Mark comprehensively covers the innovative collaborations that redefine customer engagement and operational efficiency within the utilities domain.

A particular focus of Mark's work is the integration of Salesforce solutions into the utilities industry, as evidenced by his reporting on the strategic partnership between Gentrack and Merkle. With a detail-oriented approach, he delves into the intricacies of how consultancy services and cloud-based platforms can revolutionize utility management, reflecting a genuine interest in the fusion of customer relationship management and energy services.