Merchants stories - Page 2
AI-driven shopping surges, raising new risks for merchants
Thu, 23rd Oct 2025
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risk & compliance
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ai
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e-commerce
A survey shows 73% of shoppers use AI tools, raising new fraud risks and liability concerns for merchants during the rise of agentic commerce.
LegitScript unveils automated KYB checks to boost onboarding
Thu, 28th Aug 2025
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fintech
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risk & compliance
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reputation management
LegitScript has launched automated Global Business Identity Check and U.S. TIN Verification to speed and improve merchant onboarding worldwide.
Ecommpay adds Visa Instalments to streamline high value payments
Wed, 25th Jun 2025
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cx
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martech
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bnpl
Ecommpay integrates Visa Instalments, letting merchants offer customers fixed payment options on high-value purchases via familiar Visa credit cards.
Trek enhances BOPIS with Gr4vy for seamless shopping
Fri, 28th Mar 2025
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crypto
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cx
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blockchain
Trek has teamed up with Gr4vy to enhance its Buy-Online-Pickup-In-Store service, improving payment processing and real-time inventory for customers.
Ecommpay shortlisted for four Retail Systems Awards 2023
Fri, 28th Mar 2025
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fintech
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api
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e-commerce
Ecommpay has been named a finalist in four categories at the Retail Systems Awards, recognising its innovations in payment solutions and fraud prevention.
Airwallex partners with Discover to expand payment options
Thu, 20th Mar 2025
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network infrastructure
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payment technologies
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customers
Airwallex has partnered with Discover Global Network to enhance payment options for merchants in key regions, boosting flexibility and reducing cart abandonment.
PayNet & Ant drive SME growth through Alipay+ collaboration
Mon, 17th Mar 2025
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payment technologies
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tourism
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merchants
PayNet and Ant International have significantly boosted Malaysian SMEs' growth in 2024, with Alipay+ driving over 80% of cross-border QR payments via DuitNow.
Searchspring reports 55% surge in 2024 Black Friday sales
Mon, 30th Dec 2024
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data analytics
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cx
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martech
Searchspring reports a staggering 11 billion search requests processed in November, with 1.75 million per minute on Black Friday, marking a 55% rise year-on-year.
Yuno introduces Mastercard's Click to Pay for clients
Fri, 29th Nov 2024
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cx
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martech
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payment technologies
Yuno now offers Mastercard's Click to Pay, a secure checkout solution aimed at reducing cart abandonment and enhancing the eCommerce experience.
United Cellars wins at Asia eCommerce Awards 2024 for innovative CX
Fri, 22nd Nov 2024
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uc
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digital transformation
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cx
United Cellars has been honoured at the Asia eCommerce Awards 2024 for leveraging technology to enhance customer experiences with SmartOSC's support.
Printful & Printify announce merger for sustainable growth
Fri, 8th Nov 2024
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e-commerce
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stakeholders
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merchants
Printful and Printify have merged to enhance eCommerce offerings, aiming to expand production-on-demand capabilities and reduce environmental impact.
Ecommpay unveils new brand identity & inclusivity initiative
Wed, 11th Sep 2024
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uc
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clean technologies
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collaboration
Ecommpay unveiled a new brand identity and the 'Ecommpay for Good' inclusivity programme, focusing on accessibility, inclusivity, and sustainability.
Loop launches customisable order tracking to boost shopper engagement
Tue, 10th Sep 2024
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martech
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personalisation
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cdp
Loop has launched a customisable order tracking solution to enhance shopper engagement, aiming to transform post-purchase experiences for retailers.
Asia Pacific faces rising fraud threat, Forrester report warns
Wed, 4th Sep 2024
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network infrastructure
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genai
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ai
A Forrester report warns that the Asia Pacific region faces a growing threat from fraud, with incident rates exceeding the global average, straining financial institutions.
ACI Worldwide appoints Trent Gunthorpe as Head of Pacific
Fri, 30th Aug 2024
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payment technologies
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google
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apple
ACI Worldwide has named Trent Gunthorpe as the new Head of Pacific, aiming to lead digital payments transformation and drive growth across 15 nations in the region.
NETS unveils Android-based contactless payment solution in SG
Thu, 15th Aug 2024
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payment technologies
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google
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download
NETS launches NETS SoftPOS, turning Android devices into contactless payment terminals. Merchants can now accept card, QR, and mobile payments seamlessly.
How payment service providers and merchants can enhance the eCommerce payment experience
Fri, 19th Jul 2024
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cx
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martech
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physical security
As eCommerce surges towards a projected USD $9.3 trillion by 2027, merchants and payment providers must enhance security and convenience to reduce cart abandonment.
Shiprocket deploys on Snowflake AI Data Cloud for better insights
Mon, 15th Jul 2024
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uc
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data protection
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cx
Snowflake's AI Data Cloud has been deployed by eCommerce platform Shiprocket to enhance data operations, benefiting 1.5 lakh merchants with real-time insights.
Salesforce enhances Einstein Copilot AI for marketers & merchants
Fri, 24th May 2024
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crm
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cx
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martech
Salesforce has unveiled new Einstein Copilot features aimed at marketers and merchants, enhancing AI-driven customer interaction and business efficiency.
Wolt's new transparency report reveals insights into AI use
Fri, 24th May 2024
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martech
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genai
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data privacy
Helsinki-based Wolt releases its third Algorithmic Transparency Report, shedding light on the AI-driven systems behind its multi-service app amid growing discussions on AI's future and regulation.