Microsoft Teams stories - Page 13
A ‘converged’ business communications platform developed, marketed and sold by Microsoft and its
partner networks, Microsoft Teams is a widely used collaboration software which incorporates video,
voice, chat and screen sharing facilities. Packaged as part of Microsoft 365 and the vendor’s Office suite,
Teams enjoys a unique advantages including distribution and integration with what is the world’s most
popular group of desktop productivity applications.
How contact centres can realise the benefits of Microsoft Teams
Thu, 14th Oct 2021
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crm
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uc
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martech
At the time of writing, Teams has upwards of 250 million daily active users, all of whom are making the most of the benefits.
Understanding the primary approaches to call recording in Microsoft Teams
Wed, 13th Oct 2021
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crm
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uc
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martech
Enghouse Interactive explains the benefits of integrating call recording with Microsoft Teams for contact centres.
Microsoft begins Windows 11 rollout, but there's wait for Android apps
Wed, 6th Oct 2021
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uc
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microsoft
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windows
Microsoft launches Windows 11, the first major update in six years, with a phased and measured rollout to eligible devices.
Telstra now provides direct connection to Microsoft Azure Peering Service and Teams
Tue, 5th Oct 2021
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uc
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public cloud
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microsoft
Telstra is selected as a carrier for the Microsoft Azure Peering Service, a service enhancing customer connectivity, and Operator Connect for Microsoft Teams.
NTT strengthens strategic alliance with Microsoft
Thu, 30th Sep 2021
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uc
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microsoft
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voip
NTT has announced the next phase of its strategic alliance with Microsoft, helping bring carrier-grade telephony and support to 39 countries.
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Quiz reveals awareness of the growing e-waste problem worldwide
Thu, 30th Sep 2021
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uc
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voip
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contact centre
Almost all consumers are aware that e-waste poses a danger to human health, according to a global quiz ahead of International E-Waste Day.
8x8 brings receptionist role into the future with latest offering
Wed, 29th Sep 2021
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uc
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cx
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martech
8x8 introduces 8x8 Frontdesk, a new XCaaS solution for high-volume call handling, aiming to enhance the receptionist role in a hybrid work environment.
Global adoption of 8x8 Voice for Microsoft Teams surpasses 100,000 users
Tue, 28th Sep 2021
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uc
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microsoft
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voip
8x8's voice solution for Microsoft Teams exceeds 100,000 business users globally with call recording and presence sync enhancements.
Hybrid workplaces here to stay, Palo Alto Networks steps in with security service
Tue, 21st Sep 2021
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uc
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firewalls
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network infrastructure
Palo Alto Networks has launched Prisma SASE, an integrated cloud-delivered service that combines network security and next-generation SD-WAN.
ServiceNow's new platform helps businesses facing hybrid work challenges
Tue, 21st Sep 2021
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uc
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ai
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hybrid & remote work
ServiceNow has announced its Now Platform Rome release, delivering hundreds of innovations to help organisations adapt to the hybrid work era.
Microsoft and LinkedIn share latest data, product innovations for hybrid work
Thu, 16th Sep 2021
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uc
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hybrid & remote work
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microsoft
Microsoft and LinkedIn have unveiled new research and product updates to support organizations in adapting to hybrid work.
Creating space for connections and collaboration
Tue, 14th Sep 2021
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edutech
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uc
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hybrid & remote work
As time continues, expect to see more engagement with Microsoft Teams and more impactful usage for the application by first-line workers.
New Microsoft Teams integrations drive deeper enterprise collaboration
Tue, 14th Sep 2021
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uc
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hybrid & remote work
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microsoft
Fuze has announced expanded Microsoft Teams integrations enabling more seamless and efficient workflows between Fuze and Teams users.
BlackBerry enhances Microsoft 365 cybersecurity integration
Mon, 13th Sep 2021
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uc
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hybrid cloud
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partner programmes
BlackBerry UEM and Microsoft 365 customers can enjoy a secure version of modern authentication in the cloud, in addition to on-premises environments.
Video: 10 Minute IT Jams - The rundown on Poly's headsets
Mon, 6th Sep 2021
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uc
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hybrid & remote work
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video conferencing
Poly's account manager for New Zealand, Laura Peddie, discusses the impact of remote working on the headset sector in an exclusive interview with TechDay.
Hootsuite deepens partnership with Microsoft Teams
Fri, 3rd Sep 2021
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uc
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partner programmes
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risk & compliance
The deepening of Hootsuite and Microsoft's alliance will enable brands to extend their reach through employee networks.
Poly releases wireless headset for hybrid workers with 50m roaming capability
Fri, 27th Aug 2021
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uc
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hybrid & remote work
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plantronics
Poly has announced a new addition to its Voyager wireless Bluetooth headsets family, the Voyager 4300 UC Series.
Video: 10 Minute IT Jams - Who is Access4?
Thu, 26th Aug 2021
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uc
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data analytics
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cloud services
Access4, a company founded in 2016, is helping managed service providers make the most out of unified communications in the Asia-Pacific region.
McAfee Enterprise integrates with Microsoft Dynamics 365 to strengthen cloud security
Wed, 18th Aug 2021
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uc
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cloud security
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casb
MVISION Cloud for Dynamics 365 provides an advanced set of security tools that are delivered via API, enabling holistic security controls across Dynamics 365.
Supercharge your conference calls with AVerMedia's PW315 webcam & AS311 speakerphone
Mon, 16th Aug 2021
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uc
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smart home
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digital entertainment
AVerMedia has launched the PW315 webcam and AS311 AI speakerphone, offering high-quality video and audio for meetings and streaming.