Modernisation stories - Page 60
Five contact centre planning mistakes and how to avoid them
Thu, 11th Feb 2021
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crm
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uc
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devops
Is upgrading your contact centre on the agenda for 2021? Here are five common mistakes to avoid for a successful transformation.
Neural Technologies supports 5G network transformation with key partners
Fri, 5th Feb 2021
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uc
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partner programmes
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5g & beyond
Neural Technologies teams up with partners including Aerospike and Tangent Works to enhance its Optimus Platform for 5G network digital transformation.
Cloud4C to deliver SAP services on Google Cloud's Anthos
Wed, 3rd Feb 2021
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hyperscale
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public cloud
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multi-cloud
Google Cloud and Cloud4C will create a Centre of Excellence for Google Cloud's Anthos and Cloud4C's SAP service portfolio.
Imperva updates WAAP and Data Security offerings with emphasis on simplicity
Tue, 2nd Feb 2021
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ddos
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devops
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data analytics
Imperva has enhanced its Web Application and API Protection products to help businesses tackle complex cyber threats.
Widespread uncertainty and distrust about data privacy in ANZ
Fri, 29th Jan 2021
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data analytics
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martech
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planning
Almost 40% of Australians and New Zealanders do not trust third-party organisations to keep their personal information safe, according to OpenText.
CDS unveils platform to extend useful life of network infrastructure
Thu, 28th Jan 2021
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network infrastructure
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hybrid cloud
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sdn
CDS introduces new Raytrix MVS platform to prolong life of network infrastructure in hybrid cloud environments.
UST Group rebrands to reflect the evolution of tech in business
Mon, 25th Jan 2021
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digital transformation
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branding
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modernisation
UST Global rebrands to UST as part of its brand identity and technological evolution, highlighting its commitment to innovation and client success.
Continuing its buying blitz, Cognizant acquires Magenic Technologies
Wed, 20th Jan 2021
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devops
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apm
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software development
Cognizant to acquire software development services company Magenic Technologies, expanding its global software engineering footprint.
Malware variants becoming increasingly prevalent, sophisticated and evolved
Wed, 20th Jan 2021
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malware
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ai security
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ai
Malware variants are becoming more sophisticated and prevalent, posing a greater threat to businesses, according to Giacom and Webroot.
Infosys accredited with Google Cloud Partner Specialisation for data and analytics
Wed, 20th Jan 2021
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data analytics
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hyperscale
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public cloud
Infosys has achieved Google Cloud Partner Specialisation in data and analytics, demonstrating expertise in Google Cloud's solutions.
Boomi releases Kubernetes Molecule on AWS
Tue, 19th Jan 2021
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virtualisation
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hyperscale
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public cloud
Introduces elasticity and scalability for Boomi data management with AWS. Also, joins AWS Public Sector Partner Program.
ANZ SMBs to increase IT spending in 2021, despite many being in 'crisis mode'
Tue, 19th Jan 2021
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it budget
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modernisation
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analyst report
IDC's survey found that, while cost optimisation remains a priority for these organisations, an appetite for continued investment into technology is common.
Google Cloud & Nokia to develop 5G & network solutions for CSPs
Fri, 15th Jan 2021
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uc
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network infrastructure
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hyperscale
Google Cloud and Nokia partner to develop solutions for communications service providers (CSPs) in network infrastructure modernisation and 5G core builds.
IBM extends partnership with consulting firm LTI
Fri, 15th Jan 2021
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digital transformation
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public cloud
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cloud services
IBM extends partnership with LTI to assist businesses with open hybrid cloud adoption and opens a centre of excellence in India.
Zoom grows hybrid workforce customer base with 1 million phone seats
Thu, 14th Jan 2021
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uc
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contact centre
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modernisation
It reached the milestone shortly before the company's two-year anniversary of the product's general availability.
COVID-19: The gateway to innovation for Australia?
Tue, 12th Jan 2021
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digital transformation
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supply chain
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microsoft
Australian organisations are embracing innovation and accelerating opportunities due to the COVID-19 pandemic, according to a Microsoft-IDC study.
Microservices-based applications rely on key-value or NoSQL databases - study
Mon, 11th Jan 2021
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multi-cloud
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microservices
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modernisation
Nearly half of microservices applications rely on a database, with 84% using a Key-value or NoSQL database, according to a study by IDC.
Organisations unprepared for IT needs of the future - IBM
Wed, 6th Jan 2021
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multi-cloud
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ibm
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modernisation
Organisations are not prepared for the future IT needs of the business and nearly all are moving to advance their transition to cloud infrastructure.
Flight Centre Travel Group updates CX and operations with K2 Cloud
Thu, 31st Dec 2020
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digital transformation
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cx
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martech
UK's Flight Centre Travel Group has enhanced its customer experience and operational efficiency using Nintex's K2 Cloud.
The top search terms from IT execs in 2020
Wed, 23rd Dec 2020
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uc
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devops
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apm
COVID-19, cybersecurity and operating models were amongst the most searched terms by IT executives in 2020, according to the analyst firm.