Natural language processing (NLP) Stories

Asian Stories

Natural language processing (NLP) stories

iQanAI launches conversational AI sales app across SEA

Businesses across Singapore, Malaysia and Indonesia can now automate multilingual chat sales around the clock, reducing missed leads and follow-up delays.

By Mark Tarre • 3 min read • Last week

Global Stories

Natural language processing (NLP) stories

Software-as-a-Service

Synthflow AI & Avant strike exclusive voice AI deal

The tie-up could speed customer service automation for regulated sectors, with first joint deals already closed and roll-outs due in weeks.

By Sean Mitchell • 4 min read • 3 days ago

Digital Transformation

Adidas rolls out AI legal chatbot for staff guidance

Legal staff at the sportswear group hope the tool will cut policy overload and surface staff concerns that were previously never raised.

By Sean Mitchell • 5 min read • 3 days ago

Software-as-a-Service

UK businesses warned over rising generative AI costs

Cost pressures are emerging as UK and Irish firms move generative AI from pilots to production, with 41% calling model spend prohibitive.

By Mark Tarre • 5 min read • Last week

Software-as-a-Service

Plaud says ARR jumps to USD $100 million in two years

Pressure is mounting on AI groups to prove users will keep paying, after Plaud said recurring revenue hit USD $100 million in two years.

By Karen Joy Bacudo • 3 min read • Last week

Software-as-a-Service

8x8 adds real-time translation and model choice to AI Studio

Agents can now keep multilingual support calls on the line without an interpreter, as 8x8 rolls out real-time voice translation across 13 languages.

By Sean Mitchell • 3 min read • Last week

Software-as-a-Service

DSi Compliance launches DS-Investigator for audio analysis

Law enforcement teams may cut review time as the platform tackles noisy, multilingual recordings and flags relevant evidence from $50.

By Mark Tarre • 4 min read • Last week

Software-as-a-Service

Activate IAM wins AI challenge with Teams assistant

The win highlights growing demand for governed AI tools that speed up identity admin without weakening approvals, audit trails or compliance.

By Sean Mitchell • 4 min read • This month

Software-as-a-Service

Smartsheet adds Gemini Enterprise to AI connections

Teams can now link preferred AI assistants to live project data, as Smartsheet broadens access beyond Claude and adds Smart Assist.

By Joseph Gabriel Lagonsin • 4 min read • This month

Software-as-a-Service

Quadient launches AI cash dashboard for finance teams

Finance teams can now track liquidity and working capital in one place, as the new tool is rolled out to existing users of the software.

By Sean Mitchell • 4 min read • This month

Data Protection

Apple expands intelligence across apps & Siri revamp

The rollout deepens Apple's AI push, but some users in Europe and China will miss key features as Siri's remake arrives later in beta.

By Sean Mitchell • 5 min read • This month

Software-as-a-Service

8x8 launches Pulse conversational intelligence for customers

The early-access tool could help executives and account managers spot renewal risks and customer feedback hidden in calls, chats and emails.

By Joseph Gabriel Lagonsin • 4 min read • This month

Manufacturing

OutSystems honours AI leaders in 2026 innovation awards

Customers are already saving time and millions as the awards spotlight AI tools moved into day-to-day operations across logistics, banking and public services.

By Joseph Gabriel Lagonsin • 4 min read • This month

Data Analytics

Meta launches Creator Assistant for Facebook creators

Creators in three countries will get AI help spotting why Facebook posts work and how to improve future engagement.

By Mark Tarre • 3 min read • This month

Stories from Other Regions

Natural language processing (NLP) stories

Data Protection

Starling launches AI scam checker for five million

Customers can now quiz Starling's app before sending money, as UK fraud losses climb and romance scams hit savers hardest.

By Karen Joy Bacudo • 4 min read • 3 days ago

Digital Transformation

JioHotstar says voice search overtakes text in discovery

More than 60% of JioHotstar users now use voice to find content, as the streamer bets on AI to tame its 300,000-hour library.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago

Fintech

SoFi launches AI investing platform Composer by SoFi

Retail investors can now build and test rules-based strategies in plain English, as SoFi folds the platform into its app after buying Composer Securities.

By Karen Joy Bacudo • 3 min read • 4 days ago