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Online shopping Stories

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Online shopping stories

Adyen report finds Singapore shoppers split by age
Digital Transformation

Adyen report finds Singapore shoppers split by age

Younger Singaporeans are driving higher retail spend, while payment errors and AI adoption are reshaping how retailers compete.

By Karen Joy Bacudo • 4 min read • Last week

Global Stories

Online shopping stories

How to prevent fake signups on your Shopify store
Data Protection

How to prevent fake signups on your Shopify store

Fake addresses are inflating discount redemptions and weakening email deliverability, costing merchants margin and trust in their data.

By Edmund Ng • 6 min read • Today
Amazon retail growth boosted by grocery & AI shopping
Digital Transformation

Amazon retail growth boosted by grocery & AI shopping

Amazon reported growth across retail, grocery, pharmacy and AI shopping as it expanded product selection and accelerated delivery speeds.

By Mark Tarre • 4 min read • Yesterday
MoonPay launches PayBox for Claude & ChatGPT payments
Crypto

MoonPay launches PayBox for Claude & ChatGPT payments

Users can now approve AI-initiated payments in-chat, as MoonPay tries to make Claude and ChatGPT commerce safer and more seamless.

By Karen Joy Bacudo • 4 min read • Last week
AI assistants reshape Black Friday shopping choices
Data Analytics

AI assistants reshape Black Friday shopping choices

Retailers risk missing Black Friday shoppers as AI tools increasingly narrow product choices before customers reach a website.

By Mark Tarre • 7 min read • Last week
AI recommendations reshape UK shopping but not spending
Data Protection

AI recommendations reshape UK shopping but not spending

AI tools are increasingly steering UK shoppers to products, but most still buy through retailer sites, stores and human advice.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Onton launches AI model to judge product trustworthiness
Data governance

Onton launches AI model to judge product trustworthiness

As AI assistants steer more shopping, the startup is betting trust checks on product data will become a new battleground for eCommerce.

By Sofiah Nichole Salivio • 4 min read • Last week
Global fintech market set to hit USD $1.5tn by 2034
Fintech

Global fintech market set to hit USD $1.5tn by 2034

Digital payments, AI and open banking are set to propel the sector to USD $1,533.29 billion by 2034, the report says.

By Karen Joy Bacudo • 3 min read • Last week
BNPL Fraud in Australia: Why new rules make data quality critical
Fintech

BNPL Fraud in Australia: Why new rules make data quality critical

New licensing rules mean BNPL providers must verify identities and addresses more accurately or risk fraud losses and compliance breaches.

By Edmund Ng • 5 min read • Last week
Kogan lifts approval rates above 98% with Riskified
Fintech

Kogan lifts approval rates above 98% with Riskified

Better fraud screening has helped the Australian eCommerce group approve more genuine orders while cutting abuse losses by AUD $1.5 million a year.

By Karen Joy Bacudo • 4 min read • Last week

Stories from Other Regions

Online shopping stories

Most Britons would not know how to react to dark web data
Data Protection

Most Britons would not know how to react to dark web data

A recent government breach has exposed a wider gap in cyber awareness, with stolen personal data sold online for as little as GBP £5.

By Sofiah Nichole Salivio • 4 min read • Last week
Shoppers say stores lag AI-speed expectations in survey
Customer Experience

Shoppers say stores lag AI-speed expectations in survey

Younger shoppers are driving concern that physical stores cannot match the real-time service and stock management now expected online.

By Joseph Gabriel Lagonsin • 3 min read • Last week
THG Ingenuity puts AI Stylist on Google Cloud Marketplace
Software-as-a-Service

THG Ingenuity puts AI Stylist on Google Cloud Marketplace

Virtual try-on could help fashion retailers lift conversions and cut returns, after Myprotein users were nearly six times more likely to buy.

By Joseph Gabriel Lagonsin • 4 min read • Last week
AI lifts UK shopping expectations but delivery lags
Customer Experience

AI lifts UK shopping expectations but delivery lags

Only 7% of shoppers said fast delivery promises are consistently met, even as AI is widening the pool of brands UK consumers will consider.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Social media reshapes Australians' shopping habits
Digital Transformation

Social media reshapes Australians' shopping habits

Six in ten Australians now act on products they see on social platforms, underscoring a shift in how brands must win buyers online.

By Sean Mitchell • 4 min read • Last week
UK shoppers face more stock shortages, survey finds
Customer Experience

UK shoppers face more stock shortages, survey finds

Supply chain disruption tied to Middle East tensions is leaving 54% of UK shoppers facing poorer shelf availability, a survey found.

By Sean Mitchell • 4 min read • Last month
UK retailers face higher EU eCommerce costs from customs
Customer Experience

UK retailers face higher EU eCommerce costs from customs

Returns and customs handling are squeezing margins for UK sellers into the EU, with extra border crossings now adding more than the new €3 fee.

By Karen Joy Bacudo • 4 min read • Last month