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Online shopping Stories - Page 8

Global Stories

Online shopping stories

Megantic warns retailers on AI search risk in APAC
Customer Experience

Megantic warns retailers on AI search risk in APAC

Retailers could miss out on AI-led discovery unless product data is structured for answer engines, according to a Megantic and Shopify APAC whitepaper.

By Sofiah Nichole Salivio • 4 min read • Thu, 9th Apr 2026
Rithum appoints Mausam Bhatt as Chief Product Officer
Data Analytics

Rithum appoints Mausam Bhatt as Chief Product Officer

The hire comes as the software group steps up AI and automation across its commerce platform, aiming to simplify operations for retailers and brands.

By Sofiah Nichole Salivio • 4 min read • Wed, 8th Apr 2026
Visa says AI agents may soon negotiate business deals
Digital Transformation

Visa says AI agents may soon negotiate business deals

Many firms are preparing to let software bargain and buy for them, even as consumers remain wary of giving AI free rein over spending.

By Karen Joy Bacudo • 4 min read • Tue, 7th Apr 2026
Click Frenzy & Power Retail enter liquidation
Digital Transformation

Click Frenzy & Power Retail enter liquidation

Staff and creditors face uncertainty as both businesses keep trading under external control while receivers assess their future.

By Sean Mitchell • 3 min read • Fri, 3rd Apr 2026
AI shopping to boost Australia's retail centre leaders
Customer Experience

AI shopping to boost Australia's retail centre leaders

AI shopping tools could widen the gap between Australia’s top retail centres and weaker malls as investors chase experiential assets.

By Shannon Williams • 5 min read • Tue, 31st Mar 2026
APAC cybercrime rises 12% as synthetic fraud surges
Gaming

APAC cybercrime rises 12% as synthetic fraud surges

Synthetic identity fraud is emerging as the fastest-growing threat, with more than one in 10 cases now involving false identities.

By Mark Tarre • 4 min read • Thu, 26th Mar 2026
OpenAI adds shopping tools to ChatGPT with visual discovery
Marketing Technologies

OpenAI adds shopping tools to ChatGPT with visual discovery

Shoppers using ChatGPT can now compare products side by side as OpenAI widens access to merchant-supplied pricing, reviews and features.

By Mark Tarre • 4 min read • Thu, 26th Mar 2026
TikTok Shop adds Bazaarvoice reviews to product pages
Customer Experience

TikTok Shop adds Bazaarvoice reviews to product pages

Shoppers on TikTok Shop will soon see verified customer feedback from brands’ own websites, helping new listings build trust and sales faster.

By Sofiah Nichole Salivio • 3 min read • Thu, 26th Mar 2026

Stories from Other Regions

Online shopping stories

UK online sales rise 11.4% in February despite dip
Digital Transformation

UK online sales rise 11.4% in February despite dip

Consumer spending held up last month, with online sales values rising 11.4% year on year even as volumes slipped 0.5% from January.

By Karen Joy Bacudo • 5 min read • Tue, 7th Apr 2026
How smarter hosting choices are influencing online retail performance
Data Protection

How smarter hosting choices are influencing online retail performance

Faster sites and steadier checkouts are helping Australian retailers reduce cart abandonment and cope with traffic spikes.

By Tom Thatcher • 7 min read • Tue, 7th Apr 2026
Canadians embrace multi-banking as fees & budgeting bite
Fintech

Canadians embrace multi-banking as fees & budgeting bite

Rising fees and tighter household budgets are pushing more Canadians to split their money across digital and traditional providers.

By Karen Joy Bacudo • 3 min read • Tue, 7th Apr 2026
Australia Post buys Rendr to speed same-day delivery
Digital Transformation

Australia Post buys Rendr to speed same-day delivery

The deal gives retailers broader same-day and on-demand options, as Australia Post extends reach to almost 90% of the population.

By Shannon Williams • 4 min read • Fri, 3rd Apr 2026
Evri opens Barnsley fulfilment centre with GBP £4m
Customer Experience

Evri opens Barnsley fulfilment centre with GBP £4m

The 265,000 sq ft site is set to create more than 150 jobs and give smaller retailers a later order cut-off for next-day delivery.

By Sofiah Nichole Salivio • 3 min read • Thu, 2nd Apr 2026
Poor product information fuels returns & lost sales
Customer Experience

Poor product information fuels returns & lost sales

Shoppers are abandoning purchases and sending goods back as missing or inaccurate details undermine confidence, according to new Akeneo research.

By Shannon Williams • 3 min read • Tue, 31st Mar 2026
Australians split shopping across retailers to chase value
Customer Experience

Australians split shopping across retailers to chase value

Weaker loyalty and lower confidence are pushing most shoppers to compare prices across stores, with 67% splitting purchases to find value.

By Mark Tarre • 4 min read • Mon, 30th Mar 2026
Cake launches brand refresh after record year & growth
Marketing Technologies

Cake launches brand refresh after record year & growth

The Birmingham consultancy has added nine staff since June as record demand and Shopify Premier Partner status fuel a wider rebrand.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 27th Mar 2026
Rugs Direct launches WhatsApp returns service in UK
Digital Transformation

Rugs Direct launches WhatsApp returns service in UK

Shoppers can now return rugs without printing labels or using a portal, as UK retailer Rugs Direct moves the process into WhatsApp.

By Sean Mitchell • 4 min read • Thu, 26th Mar 2026
UK shoppers will pay more for seamless retail experience
Digital Transformation

UK shoppers will pay more for seamless retail experience

A survey of 2,000 UK consumers found convenience can lift spend, with younger shoppers most willing to pay for smoother retail journeys.

By Shannon Williams • 4 min read • Thu, 26th Mar 2026