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Process automation stories

Compass Packaging automates SAP cutover with BPA Platform
Manufacturing

Compass Packaging automates SAP cutover with BPA Platform

Automation let Compass Packaging complete a weekend SAP migration and keep orders flowing, avoiding manual work across finance and manufacturing.

By Sean Mitchell • 5 min read • Last week
KPMG expands ServiceNow alliance in USD $40 million AI push
Software-as-a-Service

KPMG expands ServiceNow alliance in USD $40 million AI push

Clients could see faster AI rollouts across back-office workflows as KPMG deepens a three-year USD $40 million alliance with ServiceNow.

By Sean Mitchell • 4 min read • Last week
ICBA names six firms to ThinkTECH accelerator cohort
Data Analytics

ICBA names six firms to ThinkTECH accelerator cohort

Community banks will test tools for fraud, payments and compliance as ICBA brings six firms into its eleventh ThinkTECH accelerator class.

By Karen Joy Bacudo • 3 min read • Last week
monday.com rebuilds platform around AI work agents
DevOps

monday.com rebuilds platform around AI work agents

The revamp puts AI agents into everyday workflows for 250,000 customers as monday.com seeks to turn a work tool into a broader platform.

By Sean Mitchell • 4 min read • Last week
Pit launches with USD $16 million seed round from a16z
Digital Transformation

Pit launches with USD $16 million seed round from a16z

Enterprise teams still bogged down by spreadsheets and email could gain AI-built workflow software as Pit starts live pilots across several sectors.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Tanium, ServiceNow launch autonomous IT operations tool
Software-as-a-Service

Tanium, ServiceNow launch autonomous IT operations tool

The tie-up aims to cut investigation times and patching errors by feeding live endpoint data into ServiceNow workflows and AI agents.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Karbon launches AI community platform for accountants
Software-as-a-Service

Karbon launches AI community platform for accountants

Many firms still lack AI training, even as 85% of accountants say they are excited about it, prompting a new peer forum from Karbon.

By Karen Joy Bacudo • 4 min read • Last week
Anthropic launches AI agents for financial services
Customer Relationship Management

Anthropic launches AI agents for financial services

Banks and asset managers gain templates for modelling, KYC and reporting as Claude is plugged into Excel, PowerPoint and Word.

By Karen Joy Bacudo • 5 min read • Last week
EvoluteIQ appoints new chiefs after USD $53 million funding
Manufacturing

EvoluteIQ appoints new chiefs after USD $53 million funding

The hires are intended to help EvoluteIQ convert its USD $53 million investment into faster international growth and stronger customer demand.

By Sofiah Nichole Salivio • 4 min read • Last week
FourKites launches Booking Connect for ocean freight
Digital Transformation

FourKites launches Booking Connect for ocean freight

Shippers could cut manual work and intermediary costs as the platform automates carrier selection, documents and exception handling.

By Sofiah Nichole Salivio • 3 min read • Last week
Cloudinary launches AI agents for media management
Digital Transformation

Cloudinary launches AI agents for media management

Media teams could cut manual tagging and approvals as Cloudinary makes its AI agents generally available across connected systems.

By Mark Tarre • 3 min read • Last week
OpenAI and PwC build finance AI agents for CFO teams
Data Analytics

OpenAI and PwC build finance AI agents for CFO teams

The move could cut repetitive work in finance teams while giving Chief Financial Officers tighter control over AI spending and risk.

By Mark Tarre • 3 min read • Last week

Stories from Other Regions

Process automation stories

UK advisers warm to agentic AI in wealth platforms
Digital Transformation

UK advisers warm to agentic AI in wealth platforms

Confidence in agentic AI is rising among UK advisers, but regulation and oversight will decide whether it reaches day-to-day platform use.

By Karen Joy Bacudo • 4 min read • Last week
Axis Bank launches AI tools for business account compliance
Digital Transformation

Axis Bank launches AI tools for business account compliance

Business customers should see faster, paperless compliance checks as the lender rolls out AI to cut rework, delays and branch visits.

By Karen Joy Bacudo • 4 min read • Last week
Kore.ai opens Bay Area headquarters in growth push
Unified Communications

Kore.ai opens Bay Area headquarters in growth push

The move puts the AI software company closer to enterprise buyers, investors and partners as it scales after adding more than 100 customers last year.

By Sean Mitchell • 4 min read • Last week
Vertesia & Florence Consulting Group strike AI deal
DevOps

Vertesia & Florence Consulting Group strike AI deal

Enterprise AI projects across Europe will move beyond pilots as the tie-up targets secure deployment inside core business processes.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Acquirz hires data & AI chief after Marketscan deal
Customer Relationship Management

Acquirz hires data & AI chief after Marketscan deal

The new hires are set to support Acquirz’s expansion after buying Marketscan, with AI and campaign expertise to help scale client services.

By Sofiah Nichole Salivio • 3 min read • Last week
FMG goes live with Workday HCM for core people systems
Data Analytics

FMG goes live with Workday HCM for core people systems

Staff at FMG can now update leave and pay details in one place after the insurer replaced legacy HR systems with Workday.

By Karen Joy Bacudo • 3 min read • Last week